Customer Service
Resume:
J
David Johnston
davidtjohnston**@ gmail.com
Cape Canaveral, FL 32920
SUMMARY
Customer-oriented and hard working. Highly adaptable to addressing diverse customer needs. Seeking a few years’ experience in hospitality for my hospitality management degree. Polite towards people and helpful to tourists in Brevard county. Self-motivated and actively engaged work ethic.
SKILLS
Hospitality services
Cash transactions
Communications
Conflict management
Actively engaged
Microsoft Programs
EXPERIENCE
Prep Cook
Tarratine Club
Isleboro, Maine
Fine dining atmosphere
Engaged customer service skills with celebrities and tourists.
Adhered to all regulatory standards regarding safe and sanitary food prep.
Assisted with training and development of new talent.
Employed knowledge of cutlery and culinary tools to prepare fine dining foods.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Cross-trained in other kitchen positions to support team and meet customer needs.
Restaurant Busser
Capozzi’s Italian Restaurant
Marietta, GA
Restocked condiments and drink station supplies to maintain customer satisfaction.
Cleared tables efficiently to maintain high turnover rate and minimize wait times.
Backed up cashier staff to process customer orders and payments.
Supported serving staff in delivering accurate and well-presented food orders.
Maintained knowledge of menu items, garnishes, ingredients, and preparation methods to assist guests with menu selection.
Applied proactive and resourceful nature to create pleasant guest experiences.
EDUCATION
Bachelors: Hospitality Administration and Management
Eastern Florida State College
Cocoa, Fl
Major in Hospitality Management
Transfer program to online Rosen College at UCF for hospitality management.
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