Shanta Dowlatram

** **** ****** **., *******, Ontario

Telephone: 647-***-****

adlj3e@r.postjobfree.com

OBJECTIVE: Finding a satisfying position where I can practice my skills and secure a rewarding and challenging position accounting field. Also utilize my office experience, knowledge and effective organizational skills in order to be of benefit to my team.

SKILLS:

Extensive knowledge in office administrative methods, practices and procedures.

Knowledge in Accounting and Bookkeeping.

Proficient in MS Word, Outlook, Excel, Caseware, VPM, Client Maintenance.

Sound knowledge in office management and administrative support functions.

Ability to handle and respect the confidentiality of information.

Strong ability to work independently with little supervision, as well as part of a team. Very organized and detailed oriented, excellent record keeping skills.

Excellent verbal and written skills to communication with all levels of the organization.

Highly adaptive, energetic and possessing strong work ethics.

PROFESSIONAL EXPERIENCE:

Administrative Assistant Jan. 2020 – July 10, 2020

Rosenswig McRae Thorpe (Contract position)

Assist in the processing of T4’s, T5’s statement of investment income and personal income tax T1’s.

Assist in account receivable and invoicing.

Typed, proofread, photocopied, collated, assembled T1’s and pdfs documents to clients.

E-filed T1’s personal taxes and T4’s and T5’s statement of investment income

Canada Revenue Agency.

Proofread all correspondence to ensure correct format, content, accurate grammar and spelling.

Sending out couriers, mailing and registered mail.

Administrative Assistant/Receptionist Feb. 2018 – May 2019

Shimmerman Penn

Provided a high level of administrative support ensuring quality service and professionalism, to every client and interaction.

Make changes to financial statements, engagement letters and all correspondence relates to financial statements.

Typed, proofread, photocopied, collated, assembled T1’s personal taxes and corporate tax returns and bound financial statements for clients, also PDFs documents to clients.

E-filed T1’s personal and corporate returns and wells as other returns to Canada Revenue Agency.

Proofread all correspondence to ensure correct format, content, accurate grammar and spelling.

Manage account receivables.

Relief reception, greet clients, sending out couriers, book meeting rooms and mailing.

Administrative Assistant/Receptionist Collins Barrow Dec. 2016 – Dec. 2017

Collins Barrow (Contract position)

Setting up all new and old client files, convert all MS word file in Caseware

Filing, scanning, photocopying faxing and keeping track of all files.

Administrative Assistant/Receptionist January 2016 – June 2016

Koster, Spinks, Koster (Contract position)

Provided a high level of administrative support ensuring quality service and professionalism to every client and interaction.

Typed, proofread, photocopied, collated, assembled and bound financial statements for clients also PDFs all documents to clients.

E-filed all returns to Canada Revenue Canada corporate, personal tax returns and all other returns.

Proofread all correspondence to ensure correct format, content, accurate grammar and spelling.

Relief reception received/sending out couriers, mailing, sorted, distributed mail and greet clients.

Administrative Assistant/Receptionist October 2015 – Dec. 2015

Madison Co. Corporation (Contract position)

Provided a high level of administrative support ensuring quality service and professionalism to every client and interaction.

Typed, proofread, photocopied, collated, assembled and bound financial statements for clients also PDFs all documents to clients.

E-filed all returns to Canada Revenue Canada corporate, personal tax returns and all other returns.

Proofread all correspondence to ensure correct format, content, accurate grammar and spelling.

Relief reception, received/sending out couriers, mailing, sorted, distributed mail and greet clients.

Administrative Assistant - Remarketing and Repossession Sept. 2014 – October 2015

Toronto Dominion Bank (Contract position)

Warrants, confirmation and paperwork, legacy and seizure updates.

Contact with Bailiffs via email, in person and on phone. Accounts assessment.

Maintained electronic filing, and faxing system of personal documents and correspondence on daily basis, answering client’s inquiries at receptionist desk.

Responded to client inquiries and concerns (via telephone and email).

Typed, proofread and amended correspondence and documents within established time frames.

Client Account Administrative Clerk - Verification February 2013 - June 2014

Bank of Montreal, First Canadian Place, Toronto (Contract position)

Conducted initial stage personal, commercial and loan account audit including insuring that necessary documentation has been received and prepped in accordance with established priorities and deadlines on a timely, accurate and efficient basis.

Investigating escalations regarding missing documents and audit irregularities stemming from the branch to the scanning process in the audit cycle.

Recording and verifying data in relation to customer garnishments and archiving documents.

Ensuring that strict confidentiality is maintained for both customer and bank information in compliance with regulatory standards. Activities geared leading daily team huddles to facilitate communication amongst team members and planning towards boosting team morale.

Office Assistant / Receptionist – Construction Department

Toronto Transit Commission April 2008 - July 2012

Provided a high level of administrative support and professionalism to every client and interaction.

Dealing with clients on the phone and in person.

Provided excellent customer service to internal and external clients.

Scheduled meetings and coordinated technical resource requirements.

Typed, photocopied, scanned, faxed and bound various documents.

Coordinated new employee resource requirements.

Sort and distribute mail, arranged courier pickups and deliveries.

Ordered stationery and office supplies as required and monitored stock.

Arranged service calls and maintenance for photocopiers, fax machines and scanners.

Maintained log for laptop, projector, telecom and building access cards.

Coordinated and scheduled regular and emergency maintenance services for building facilities, electrical services, security and complete office equipment.

Acted as liaison between senior management and a diverse large multi-disciplinary team, in office management issues.

Administrative Assistant

Barry Hales Consulting – Chartered Accountants April 2006 – February 2008

Provided a high level of administrative support ensuring quality service and professionalism.

Typed, proofread, photocopied, collated, assembled and bound financial statements for clients.

Prepared tax returns to Canada Revenue Canada corporate and personal tax returns.

Produced letters, memos and reports with a high degree of accuracy.

Proofread all correspondence to ensure correct format, content, accurate grammar and spelling.

Monitored office supplies, relief reception, receivables, billings, received/sending out couriers, mailing, sorted, distributed mail and greet clients.

TRAINING AND DEVELOPMENT:

Accounting and Bookkeeping – CDI College

Law Clerk Courses – George Brown College

Secretarial/Administrative Courses – George Brown College

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