Jesse Ferguson

Fairview, Tn, *****

615-***-****

adlj1f@r.postjobfree.com

Professional Summary

My hopes are to provide for people and help them in any way I can. I have a passion for helping others and hope to get the chance to help your company. Hardworking with 5 years of experience meeting customer’s needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets, and maintaining current knowledge of company offerings. Offerings empathy, reliability, and enthusiasm for satisfying customers. EDUCATION-

Fairview High School, Fairview

TAPS

High School diploma

● Continuing education in English

Expected in 05/2023

Middle Tennessee State University

Murfreesboro, TN

English

Work History

Mcdonalds, Fairview - Crew Trainer

January 2017 - July 2020

● Set a positive example for team members by providing high-quality, efficient service.

● Taught new team members correct procedures for all areas of operation.

● Operated cash register for cash, check, and credit card transactions.

● Took orders over a headset

● Bagged orders

● Offered advice and assistance to customers, paying attention to special needs or wants

● Customer service

Pizza Hut, Fairview - Crew Member

March 2016 - January 2017

● Collaborated with team members to complete orders.

● Prepared and cooked food orders for customers by noting customizations and portion sizes.

● Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

● Distributed food to wait for staff quickly during busy peak periods to drive customer satisfaction.

● Observed customer purchases in line and differentiated between standard portions.

● Checked completed orders for accuracy and bagged meals for easy carrying.

● Preformed shift change tasks each day to keep the store efficient and neat. Skills

● Able to assist others

● Able to work well with others

● Great at following directions

● Sales expertise

● Scheduling

● Sales

● Quality Assurance

● Training program development

● Public speaking

● Employee training

Contact this candidate