Customer Service Data

SAMANTHA BAKER

PERSONAL INFORMATION

Surname Baker

First names Samantha

Address ** *** ****** ******** *****

Date of birth 1994-01-03

Age 27

Nationality South African

Home language English

Other languages Basic Afrikaans

Marital status Single

Transportation My own car

Health Good

Secondary Education

Last High School Attended Boksburg High

Standard Achieved Matric

Subjects English, Afrikaans, Math, EGD, CAT, Economics

Date 2012

Tertiary Qualification

Tertiary Institution: Capsicum Culinary Studio

Qualification: Diploma in Hot and Cold as well as Diploma in Pastry

Student number: N/A

Subjects:

Hot and Cold

Pastry

Year of completion: 2016

Career History

Company Global Feedback Services

Position held Admin, Data Capture and Call Centre Agent

Date September 2017 – April 2021

Duties

Mystery Shopping

Capturing the companies data for the month

Leads coordination

Filing, Admin duties

Making and taking calls, emailing

Customer service

Making sure my working environment is neat and tidy.

Working on excel and word as well as outlook.

Reason for leaving: I need something more stable.

Company Private

Position held Baker

Dates January 2016 – September 2017

Duties

Stock take

Make and decorate the cakes

Making cupcakes, biscuits, tarts

Making and finding new recipes

Company Victorian Secret & Premier Hotel

Position held Temp

Dates 3 Months

Duties

I worked as a trainee baking, cooking and assisting with events and functions.

Reason for leaving Student training

Company Private Au Pair

Position held Temp Au Pair

Dates 3 Months

Duties

Collecting the kids from School

Taking them to after school activities

Making lunch and snacks

Assisting with homework

Getting kids ready for outings and bed.

Reason for leaving Temp position

Salary Required R5 500 upwards

Current Salary Anything from R3 500 – R10 000 depending on how busy things were.

Availability Immediately

Contact this candidate