Cisco Certified Network

Associate - CCNA (***-***)

Cisco ID - CSCO13534762

Dec 11, 2019 – June 11, 2023

AWS Certified Cloud Practitioner

Validation N0: 42GHPKCLKB141WK1

Nov 18, 2020 – Nov 18, 2023

CERTIFICATION

NSE 4 Network Security Professional

Certification no: eFk2cX24fW

Jan 30, 2021 – Jan 30, 2023

SEMINARS AND TRAINING

EXPERIENCES

Cisco Certified Network

Associate Boot Camp

Top ECE Review Center

July–August 2019

NSE 1 Network Security Associate

Certification no: vqFO4I9g8x

Apr 28, 2020 – Apr 28, 2022

https://www.linkedin.com/in/networkjay

rhom

https://www.youracclaim.com/badges/e1

6c2e57-6abe-4dfe-b0d7-

acc067268a32/linked_in_profile

https://www.youracclaim.com/go/dZHry

knrFpFjBDVQFSXgmw

https://training.fortinet.com/mod/custo

mcert/verify_certificate.php

Certificate of Achievement

(AWS Ceritified Cloud Practitioner)

DigitalCloud Training

October 29, 2020

NSE Training

FortiGate Infrastructure 6.4 Self-Paced

FortiGate Security 6.4 Self-Paced

January 25, 2021

NSE 2 Network Security Associate

Certification no: DlazqJm3yb

Apr 29, 2020 – Apr 29, 2022

Technical Support Representative (Local Account)

ACER Philippines Inc. 1172-1180, Quirino Ave Ext, Paco, Manila, Metro Manila

• Provide Technical and Customer Service Support thru calls and emails

• Manage Acer Philippines Mobile Ticketing Service

• Prepare and provide quotation to end user, dealer, service partner and distributor

• Repair of Laptop, Tablet, and Smartphones

Achievements:

• Sole coordinator of Acer Mobile Ticketing System

• Promoted to Handle Acer Malaysia Account

NOC Engineer

McDonald’s Philippines (Lot1, H. V. Dela Costa, Valero, Makati, 1200 Metro Manila)

•Act as Level 2 & Level 3 network operation support

•Answer/Create ticket for all trouble calls/emails and enters work orders into tracking system

•Assists in configuration, implementation and management of Router and Switch for new active stores (IPVPN & MPLS connection)

•Hands-on experienced in managing Meraki (MR33, MR42, MX65), Cisco Routers (C1111-4P, C891F- K9, ISR4331/K9), Switches (C2960L, C2960+48TC-S) & Fortinet Firewall (60F, FortiManager & FortiAnalyzer)

•Responsible for the configuration of routing protocols such as EIGRP, OSPF & BGP

•24x7 proactively monitoring of network infrastructure and 800+ store circuits through the Network Management System (PRTG), Netflow, Meraki Dashboard, and AWS Cloudwatch

•Handles New & Existing Stores, Project Expansions and join Client/Telco meeting via Microsoft Teams, Viber, GoToMeeting.

•Provide support and testing scenarios for store SDWAN migration Project Handled:

SDWAN Implementation

WEBSITES

Proactive professional with more than 6 years of experience and proven knowledge in the Customer Service, Technical Support and Network Engineering field. Seeking to land a position with your good company as Network Engineer where I can enhance my knowledge and experience with exceptional problem-solving, analytical, and technical skills to help the company reach its goals. Technical Support Engineer (International Account) ACER Malaysia (Highpoint Service Network Sdn Bhd) Team Leader

•Provide supervisory calls and settled escalation of complaint concerns

•Troubleshoot Software, Hardware, and Network connection issue

•Handle email service support of Acer Malaysia for both technical and business concerns.

>Create/Log Onsite case, pick-up case & hardware case

•Update Supercare extended warranty & Standard warranty registration

•Handle end user’s follow-up & enquiries through website (highpoint.com.my) July 2017 – March 2020

JAYRHOM O. LEGASPI

www.facebook.com/NetworkEngineerJayrhom

ADDRESS: 1221 Rosario Street Pandacan Manila

Mobile: +639********* E-mail: adlisy@r.postjobfree.com linkedin.com/in/networkjayrhom adlisy@r.postjobfree.com Dec 2015 – July 2017

Customer Service Representative / Network Assistant Special Steel Product, Inc. 51 4th Ave. Bagumbayan Taguig City Metro Manila

•Technical support for Office Operation (Monitor LAN & WAN connection)

•Handle phone calls, orders, and general inquiries

•Preparing post orders, sales invoice, delivery receipts, purchased orders, formal quotation

(local customer)

Achievements:

Promoted as a Network Assistant

May 2015 – Dec 2015

WORK EXPERIENCE

March 2020 – Present

ANNA CASTRO

ACER Assistant Operation Manager

091*-***-****

adlisy@r.postjobfree.com

GERIC MONTIANO

Technical Support Engineer Team Leader

097*-****-***

adlisy@r.postjobfree.com

SHIELA TUBALINAL

Executive Producer (ABS-CBN DZMM)

091*-***-****

adlisy@r.postjobfree.com

CHARACTER REFERENCES

I hereby declare the foregoing statements above are true and correct to the best of my knowledge and belief.

JAYRHOM O. LEGASPI

Applicant

Call Reviewer

Home-based Job (website: humanatic.com)

•Review and tag calls

March 2014 – March 2015

Contact this candidate