Karlo M. Huldong

Age: **

Birthday: November **, 1991

Sex: Male

Nationality: Filipino

Experienced project coordinator with a demonstrated history of working in the manufacturing, retail and IT solutions industry. Skilled in project management focused on IT related products and determined in the arts of cooking at home.

Bachelor of Science in Business Administration (2008-2012) De Lasalle University - Dasmarinas

Dasmarinas, Cavite

+ Salesforce Project Maintenance

+ Smartsheet

+ MS Office tools (PPT/Excel/Visio)

+ Sharepoint

+ Enterprise Resource Planning

[CAREER SUMMARY]

[TECHNICAL SKILLS] [PERSONAL SKILLS]

+ Project Management (Agile & Waterfall method)

aligned with PMBOK principles

+ Goal Oriented

+ Functional with the English language

+ Team player

+ Project Coordination/Logistics

[PROFESSIONAL EXPERIENCE]

Unit 222-O Sato

2, Asia Enclaves,

West Service

Rd, Muntinlupa

City

+63-917-***-****

adlipv@r.postjobfree.com

Partner Program Manager (June 2018 to Present)

NICE inContact

Managing Implementation projects done by NiCE inContact Certified Implementation Partners/Resellers

(For RingCentral and Verizon implementation projects) Provide Level 2 technical support to partners, internal junior team members, and non-technical colleagues at all levels of the business. Provide process, data and object modeling in a variety of application and database environments. Serve in a project manager capacity of small to large scale projects handled by certified partner companies.

• Increase revenue growth of partner program by focusing on business development, managing KPIs, and providing crisis management strategy and tactics.

• Supervise multiple partner companies, consisting of senior leadership, project managers, implementation managers, and platform engineers.

• Conduct quarterly business reviews with partner leadership to review actual performance in the program, changes in procedure and creation of corrective action plans when performance isn’t being met.

• Assist with quarterly forecasts and provide status updates to upper management and sales teams on a continual basis.

• Provide assessment of the design, development, and enhancement, as well as management and coordination of changes to existing applications.

• Lead and assist with the creation of partner program features, projects, presentations, and process creation.

• The program is responsible for 90% of SMB deals, translating to 30 – 40% of total quarterly company revenue.

[EDUCATION]

[TRAININGS ATTENDED]

PMI Philippines Chapter: Project Management Fundamentals (November 2017) Clermont Room, 22nd Floor, Discovery Suites, ADB avenue, Ortigas Center, Pasig City PMI Philippines Chapter: Introduction to Project Management (November 2016) Clermont Room, 22nd Floor, Discovery Suites, ADB avenue, Ortigas Center, Pasig City The Accidental Project Manager (April 2015) – 3.50 GPA Ateneo Center for Continuing Education, Salcedo Campus

[REFERENCES]

Joe Anderson - +1-801-***-**** (US number)

E: adlipv@r.postjobfree.com

Director, Technical Success

Mickey Jacobs - +1-385-***-**** (US number)

E:adlipv@r.postjobfree.com

Senior Manager, Partner Programs

Patrick Ferranco – 091********

Manager, Key Segment, Professional Services, NiCE InContact Jai Adviento – 099********

Supervisor, SMB, Professional Services, NiCE inContact Jose Crisanto Natividad- 091*******

Regional Project Manager, Holcim East Asia Business Center Daryl Jae Estillore – 091********/099********

IT Senior Manager, SM Lifestyle and Entertainment Inc Project Development Officer (August 2016 – June 2018) SM lifestyle Entertainment Inc.

+ Leads projects in the SMLEI IT department (Project Change Requests/Enhancements/New Projects) end to end (Initiation / Planning / Execution / Monitoring / Close out)

+ Applies PMBOK principles using waterfall/Agile method whatever is applicable

+ Reports weekly/monthly project status updates to stakeholders

+ Monitors and controls tasks related to WBS assigned to project team members

+ Creates/Archives/Updates project documents – (Business Process/WI/Charter/SOW/Project Plan) Project Management Officer (April 2014 – July 2016) F&A outsourcing Hub Philippines, Inc. assigned to Holcim Philippines

+ Reports to a project manager under the finance department

+ coordinates project requirements/tasks/activities

+ Updates and Maintains/Archives project related documents

+ Monitors and controls tasks related to Project risks/issues/Change request/Status reports/Project Schedule

+ Creation of related policies and business process document aligned to change requests Blk 13 Lot 23

Macaria Homes,

Molino II,

Bacoor, Cavite

+63-917-***-****

adlipv@r.postjobfree.com

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