Administrator
Resume:
CURRICULUM VITAE
Namulindwa Joy Angelica
Gender
Female
1.2 CONTACT ADDRESS
Physical Address : Zana, Kampala
Mobile Phone : +256*********
E-mail address : ********@*****.*** OR *********@*****.***
1.3 ACADEMIC BACKGROUND
INSTITUTION ATTENDED PERIOD QUALIFICATION
St. Paul’s University Jan 2010 – Dec 2012 Degree in Business
Administration (Management
Option)
Institute of Human 2005-2007 Diploma in Human Resource Management
Resource Management
(Professional body for H.R practitioners)
Kenya Institute of Management 2004-2004 Certificate in Business Management
Strathmore College, Nairobi 1997-1999 Diploma in Secretarial Studies
(Now Strathmore University) (Sept – July)
Certified by:
-Pitmanns (U.K.)
-Kenya National Examination Council
-Kianda College
Loreto Convent Valley Road 1993-1996 Kenya Certificate of Secondary
Education (KCSE)
Karen Primary School 1984-1992 Kenya Certificate of Primary Education
(KCPE)
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1.4 WORKING EXPERIENCE
Employer & (Job title)
Core responsibilities
Period (Duration)
BR PROFFESSIONAL EDUCATION LIMITED
Tel: +254 (20) 2716789/90/91
P.O. Box 5579 – 00506
Nairobi, KENYA
(Customer Advisor)
- Marketing of the Accountancy books
- Dealing with customer queries and advising them accordingly
- Debt collection from our clients
- Preparing of statements and sending them to the clients
- Packaging of the study materials
- Typing out of the study texts and revision kits
- Dealing with Personnel of the office in terms of recruitment, handling personnel records and any other personnel issues.
- Handling all operations of the office (operations officer)
- Enrolling students on-line (CPA (K) video courses)
September 2012 to May 2017
STRATHMORE UNIVERSITY
Tel: 606155
P.O.Box 59857 Nairobi, KENYA.
(Administrative Assistant)
Sales & Marketing
-To provide customer care services at first point contact to visitors and for inquiries.
-To maintain the Director’s activity calendar to include scheduled meetings, travel and accommodation reservations.
-To assist in coordinating office activities e.g. presentations, board-room committee meetings, and special events like exhibitions.
-To conduct sales of text books, study packs and revision kits offered by the distance learning centre.
-To assist in keying in, type-setting, classifying and cataloging study packs & revision kits.
.-To conduct sales of text books & study packs at exhibitions while in Kenya and Uganda.
-To assist in marketing Strathmore - Distance learning Centre through exhibitions while in Kenya & Uganda.
-To take stock (inventory) and carry out audits of the revision kits and study packs.
2002-To 2011
(August - July)
SALIM - DHANJI & Company Advocates (Law Firm)
Arboretum drive
Te: +254 020-*******
Fax: +254 020-*******
(Personal Assistant)
-To systematically set up, organize, retrieve and maintain varied files (reports) for future reference.
-To take diction, transcribe type legal committee minutes from hand written drafts.
-To compose and draft letters of routine nature in accordance with office practice procedures as directed by management.
-To receive in-coming calls, schedule appointments and take messages accurately.
-To photocopy documents, operate the fax machine, (process documents) and to assist in coordinating the servicing of office equipment.
-To bind reports & requisition for office supplies.
2001-2002
(Sept - May)
HURLINGHAM HOSPITAL
Argwings Kodhek road
P.O.Box 19850 - 00202
Tel: (020) -2711050
Nairobi, KENYA
(Personal Assistant)
-To ensure courteous direction of hospital visitors without delay.
-To handle patient inquiries and to receive in-coming calls and take messages correctly.
-To receive and sort in-coming mails accordingly
-To transcribe and type documents correctly.
2000-2000
(June - October)
HAMILTON HARRISON &
MATTHEWS (Law Firm)
I.C.E.A Building, Kenyatta Avenue
P.O.Box 30333, Nairobi
Tel: +254 330870
Fax: +254 222318
(Personal Assistant)
-To attend to client inquiries and ensure courteous direction of visitors with minimum delay.
- To receive and route in-coming phone calls on the switch board to respective departmental recipients.
- To screen in-coming and out going mails.
- To ensure tidiness of the reception area.
- Taking down dictation, transcribing and typing
out documents
ATTACHMENT
1.5 SKILLS & COMPETENCE
As a personal assistant, I improved service and support operations by promptly delivering quality work (assignments) by well planned personal effort.
My current job has given me practical skills and experience in administrative and secretarial support specifically in report compiling, communication skills, and office management practices.
It has also given me facility for detail and enhanced my capacity to multi-task, take lead in creating new groups and to familiarize with events planning.
1.6 ADDITIONAL SKILLS
Computer Applications ` Level of Knowledge
-MS Office Packages : Word, Excel, Access, PowerPoint Good
-Languages : English, Swahili Good
INSTITUTION ATTENDED PERIOD TRAINING ATTAINED IN…
Kenya Bureau of Standards 23/2/05 – 25/2/05 Internal Quality Audit
(Grand Regency Hotel)
1.7INTERESTS
I enjoy playing basketball, swimming, reading and singing in the choir, cooking.
INTERESTS
1.8 CAREER OBJECTIVE
I look forward to establishing my career as a human resource professional in administrative and management capacities where I can ably make a fruitful contribution.
1.9 REFEREES
1) Mrs Olivia Magero 2) Prof. David Sperling
Manager (Research Professor & Special)
Real Estate Limited STRATHMORE UNIVERSITY
Nairobi KENYA P.O. Box 59857
Tel: +254 - 711******-***** – Nairobi, KENYA
E-mail: *********@*****.*** Tel: +254-**-******
E-mail: *********@**********.***
3) Mrs. Anne Wanyoike
(Director)
SEIWA FURNITURES
P.O.Box 73556, Nairobi
Tel: 254 020-********
Mobile: 072*-******
E-mail: *****@**********.***
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