Customer Service Proficient
Resume:
Chereyle Cratic
Evans, GA *****
********.******@*****.***
Bright and engaging professional with 8+ years of customer service. Within that time I have retained 3+ years of teller operations. I'm a superb team player who also works well independently. Task- driven and organized, with excellent attention to detail. Energized by assisting members and providing member service solutions with account issues. Proud of the integrity I uphold for myself and the peers that surround me.
Authorized to work in the US for any employer
Work Experience
Retirement Plan Coordinator
Ascensus - Evans, GA
February 2020 to March 2021
• Organizing of payroll spreadsheets for various companies.
• Sufficient in Microsoft Excel.
• Processing of distribution and payments of loans from employees retirement accounts.
• Reviewing of final spreadsheet of retirement plan accounts for companies within their payroll frequency.
Part Time Lead Teller
Georgia's Own Credit Union - Evans, GA
June 2019 to February 2020
• Member transactions: Deposits, Withdrawals, Transfers, Issue cashier checks, Cash advances
• Member services solutions
• Phone transaction
• Reviewed account openings
• Maintained front teller line independently daily
• No balancing outages
• Vault teller
Teller II
Augusta VAH Federal Credit Union & SRP Federal Credit Union - Augusta, GA August 2018 to June 2019
• Member transactions: Deposits, Withdrawals, Transfers, Issue cashier checks, Cash advances,
• Assisted with merge between two institutions
• Perform OFAC for necessary checks
• Cash management and Auditor
• No balancing outages
Teller
Capitol Credit Union - Austin, TX
April 2018 to August 2018
• Member transactions: Deposits, Withdrawals, Transfers, Issue cashier checks, Cash advances
• Cross-selling of products and services
• Cash management duties and Security duties/Key holder Teller
IBC Bank - Austin, TX
January 2017 to April 2018
• Member transactions: Deposits, Withdrawals, Transfers, Issue cashier checks, Cash advances
• Cash management duties and Security duties/Key holder
• No balancing outages
• Vault teller
Education
AA in Early Childhood Education
Augusta Technical College - Augusta, GA
2015
High School Diploma
Lakeside High School - Evans, GA
2013
Skills
• DataSafe Navigator program core processing system
• Episys program core processing system
• DNA program core processing system
• Cash advance machine proficient
• MS Word
• Excel
• PowerPoint
• Outlook
• Cash recycler
• Money-gram
• Money counter
• Copier
• Scanner
• Fax
• Postage machine
Contact this candidate