Francis Britto

**, ******** ****,

***, **** ******** ****,

Mahim (West), Mumbai,

Maharashtra, India 400 029.

+91-828*******

adlil9@r.postjobfree.com

linkedin.com/in/francis-britto

Date of Birth: 3rd December, 1990

Nationality: Indian

EDUCATION

Chetana’s College of Commerce & Economics Bandra (East), Mumbai

- Bachelor of Commerce in October, 2011; acquired second class. Chetana’s College of Commerce & Economics Bandra (East), Mumbai H.S.C. (Commerce) in February, 2008; acquired second class. Victoria Girls' High School Mahim (West), Mumbai

S.S.C. in March, 2006; acquired second class.

ADDITIONAL QUALIFICATIONS AND CERTIFICATIONS

International General Certificate by NEBOSH Andheri (East), Mumbai Completed the International General Certificate in Occupational Health and Safety by The National Examination Board in Occupational Safety and Health in May, 2020 from NIST Institute Pvt. Ltd.

IOSH – Managing Safely Andheri (East), Mumbai

Completed a practice-based qualification in business environments by the Institution of Occupational Safety and Health in July, 2020 from NIST Institute Pvt. Ltd. Advance Fire-fighting Subic Bay Freeport Zone, Philippines Completed a Proficiency in Advance Fire-Fighting certification in Mach 2017 from IDESS Maritime Center.

Maritime Screener Course Sydney, Australia

Completed a security checkpoint training program for the cruise industry in November 2016 from Smart Security Group.

Ship Security Awareness Training for Seafarers Manila, Philippines Completed a Ship Security Awareness Training for Seafarers with designated security duties training in March, 2016 from Magsaysay Training Center. Ship Security Officer Training Manila, Philippines Completed a Ship Security Officer Training in April 2016 from Magsaysay Training Center.

Human Behavior Detection On-board P&O Cruises, Australia Completed the Human Behavior Detection Foundation Course in September, 2016 from BTAQ consulting.

X-Ray Screeners Exam Mumbai

Cleared the X-Ray Screeners Exam held in June, 2015 held by the Regional Deputy Commissioner of Security.

Aviation Security Training Courses (AVSEC) Delhi

Completed a prevention and control measures course used to regulate the security of all activities related to airports and air navigation in October, 2014 held by the Aviation Security Training Institute.

Standards of Training, Certification, and Watchkeeping (STCW) Mumbai Completed the minimum qualification standard course for masters, officers and watch personnel on seagoing merchant ships and large yachts by Directorate General of Shipping in 2010 from the Ocean Education Research Centre (OERC). Soft Skills in Information Technology Mumbai

Completed a course in Information Technology (Microsoft Word, Office, PowerPoint, Excel & Advance Excel.) from Softpro Computer Academy. WORK EXPERIENCE

Security Patrolman at P&O Cruises, Australia

Carnival Support Services India Ltd., Kohinoor City, Tower 2, Floor 5, Kurla (W), Mumbai 400 070. 1st contract Vessel worked on: Pacific Aria

Date of joining: 17th June, 2016

Date of leaving: 27th January, 2017

2nd contract Vessel worked on: Pacific Eden

Date of joining: 24th August, 2017

Date of leaving: 31st March, 2018

Responsibilities:

Addressing customer grievances.

Provided customers information about emergency services.

Guiding customers during safety drills.

Investigating and interviewing customers for theft, missing items and accidents. During my tenure, I successfully completed the Maritime Screener Course of the Smart Security Group. I also successfully completed the Human Behaviour Detection Foundation Course.

Customer Security Executive at the SpiceJet Pvt. Ltd. CSIA (BOM), T2, Navpada, Vile Parle East, Vile Parle, Mumbai 400 034. 24th of February, 2014 to 19th March, 2016

Responsibilities:

Screening passenger luggage and briefing passenger about prohibited items.

Escorting passengers and guiding them to their aircraft.

Checking passenger documents – Passport, VISA.

Addressing passenger issues such as missing or damaged baggage.

Providing information about delayed flights.

Passenger Service Agent at the Celebi Nas Airport Services Pvt. Ltd CSIA (BOM), T2, Navpada, Vile Parle East, Vile Parle, Mumbai, . 19th November, 2012 to 19th February, 2014

Responsibilities:

Helping customers expediting their immigrations processes.

SKILLS

Language proficiency: Fluent in English, Konkani, Hindi and Marathi.

Learnt various forms of dance styles including Salsa, Popping and B-boying from international dancers; also worked as a dance instructor at KSPA, Salsa India and FnS dance company.

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