Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE

Respond to telephone inquiries, providing

quality service to customers and associates

inquiring about the availability of products or

status of order

Listen attentively to caller needs to ensure a

positive customer experience

Addressed customer concerns and complaints,

resolving issues quickly and efficiently.

FTD (Seasonal Account) Alorica by the

Bay

WORK EXPERIENCE

JUSTINE G.

SOQUILA

CONTACT INFORMATION

MOBILE: +639*********

EMAIL: *********@*****.***

ADDRESS: Blk 3 Lot 11 Phase 3

ACM Woodstock Homes, Alapan I-

A, Imus City, Cavite

POLYTECHNIC UNIVERSITY OF THE

PHILIPPINES

Bachelor of Arts in Political Science

June 2019 - Present

GEN. PANTALEON GARCIA SENIOR HIGH

SCHOOL

Humanities and Social Sciences

June 2017 - April 2019

ACADEMIC HISTORY

Adapts and learns quickly in a

new environment

Handles multiple tasks

(answering phone calls,

inputting data etc.) at the same

time

Resolves a customer's issue as

quickly as possible with a

helpful attitude

Effectively communicates and

interacts with different types of

callers

SKILLS

President's Lister (AY 2019-2020 )

Salutatorian (AY 2018-2019)

Work Immersion Awardee (AY 2018-2019)

Awarded the Philippine Senate Gold Medal for

Academic Excellence (April 2019)

ACHIEVEMENTS AND SPECIAL

AWARDS

Contact this candidate