Office Manager

Julie D Truong

*** ******* ****. ***** ****, TX *7479

832-***-****- Cel phone

adlid9@r.postjobfree.com

Professional Summary:

I have been in Travel Business for 43 years and a very hard worker so I am sure I can support wherever the needs for this type of business.

Work History:

1969 – 1972: Pan American Airways as Reservation/Ticketing Agent – Saigon, Vietnam

1972 – 1975: Lufthansa Airlines as Ticket Counter Supervisor – Saigon, Vietnam

1979 – 1981: Combine Airlines Ticket Office (CATO) as Ticketing Agent – San Antonio, Texas

1981 – 1985: NorthBelt travel as International Travel Counselor – Houston, Texass

1985 – 1989: Frosch International Travel as Office Manager of Amoco Account Branch – Houston, Texas

1989 – 1992: LifeCo Travel as International Tariff Specialist – Houston, Texas

1992 – 2002: American Express bought LifeCo, continued with Amex at the same position

2002 – 2015: American Express as International Rate Desk Team Leader

2015 – 2016: American Express Global Business Travel US as International Rate Desk Team Leader

2016 – 2018: Was laid off by American Express

2018 – 2020: Rehired as Travel Agent at American Express – was on furlough from APR – DEC 2020

Education:

1965: Graduated at Trung Vuong High School in Saigon, Vietnam

1967: Associate Degree of Business Administration at University of Saigon, Vietnam

Skills:

-Excellent Communication Skill

-Self Management

-Self motivated

-Accurate and detailed

-Employee Training and Development

-Strong interpersonal skills

-Ability to concentrate and pay close attention to details

-Very Customer Focused & Service Oriented

-Follow Policies and Procedures

-Dedicated Team Players

-React well under pressure

-Work with Integrity and ethically

-Very high loyalty

-GDS : Sabre, Apollo system

-Microsoft Office –Word/Excel

Awards:

American Express Travel:

-Pacesetter 1993

-Pacesetter 1995

-Pacesetter 1996

-Pacesetter 1997

-Star Performer 2002

-Pacesetter 2005

-Pacesetter 2008

References:

-Colleen 715-***-**** or adlid9@r.postjobfree.com

-Asit Ghosh 832-***-****

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