Front Office Customer Service

LEIGHANN SKELTON

*** **** ***** **** *********, Al 35120

205-***-**** ***********@*****.***

Professional Summary

Goal oriented, actively seeking a career with a dynamic organization that will allow me to effectively use my education and experience while offering challenge and the opportunity for personal and professional growth

Skills

· Management Customer Service

· Safety Compliance Multitasking

· Specimen Collection Problem Solving

Experience

Drug Testing Technician July 2020-Current

Employment Screening Service -Birmingham, Al

· Maintained strict standards in verifying clinical information and communicating specimen procurement methods or techniques with patients.

· Helped patients feel comfortable, safe and respected when collecting biological samples. Front Office Receptionist June 2014-Feb 2016

Shelby Dermatology -Alabaster, Al

· Answer phones Schedule appointments

· Check patients in Verify insurance

· Update demographics Check patients out

· Collect co-pay Schedule follow up appointments

Contracted Distributor July 2001-Oct 2013

Birmingham News -Birmingham, Al

· Literature distribution Management

· Addressed concerns quickly to avoid lasting issues

· Billing and collections Payroll

Education

Medical Office Management

Lansing Community College -Lansing, MI May 1993

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