Melissa Clark
937-***-**** - adliaa@r.postjobfree.com
Education
Brigham Young University April 2012
Bachelor of Arts, Art History and Curatorial Studies Provo, UT
● Study Abroad, Vienna, Austria, Fall 2007
Market Campus August 2015
Digital Marketing & SEO Certification Provo, UT
Employment History
Production Manager January 2019- Present
Made By Mary Draper, UT
● Supervise and train entire production team-- 30+ employees
● Oversee & manage all customer orders from all ecommerce platforms
● Manage team scheduling, employee evaluations, hiring interviews & trainings
● Oversee maintenance and organization of all production inventory
● Set daily, weekly & monthly goals with team & team leads
● Maintain a high energy, efficient + enjoyable work environment
● Update jewelry making processes & procedures
● Oversee all Wholesale accounts
● Coordinate daily with Marketing, Merchandising, Product Development & Customer Support teams on new products, launches & campaigns
● Maintain high quality control standards
● Work with CEO & COO on new processes & products
● Plan & execute company events (i.e. pop-up shops, warehouse sales, vendor events, etc.)
● Process payroll & other HR responsibilities for entire company Store & Sales Manager August 2018-January 2019
Sister MissionaryMall Orem, UT
● Supervise & train 10+ sales employees
● Conduct employee scheduling, employee evaluations, hiring interviews, & sales training
● Visual Merchandising, floor moves, & store window displays
● Work closely with owner on clothing design & product procurement
● Deal with customer service issues, special orders, & inventory management
● Assist photographer & social media manager with shoots & social media posts
● Consistent high personal sales
● Work closely with warehouse & shipping personnel
● New product acquisition via networking & Trade Shows
● Resolves any other issues that arise in the store Director of Marketing June 2015- August 2018
MissionaryMall/Sister MissionaryMall Springville, UT
● Website SEO & design, Point of Sale & product management, and advertising
● Attended intensive 9-week Digital Marketing Course
● Supervise 9-10 Clothing Models, Videographer, Social Media Contractors, Personal Assistant
● Weekly outdoor & studio photoshoots/video shoots
● Take & edit store photography & videography
● Coordinate & schedule marketing via social media
● Content creation via blog & email marketing
● In charge of visual merchandising and store window displays
● New product acquisition via networking & Trade Shows
● Coordinate 2 annual in-store events working on collaborations with local businesses / vendors
● Boosted sales by $250,000 from the previous year through social media/website improvements
● Opened, set-up & manage accounts on Amazon & Modli
● Set-up & managed company’s wholesale distribution
● Assist in manufacturing outsourcing and new product design Assistant Manager July 2014- June 2015
Sister MissionaryMall Orem, UT
● In charge of visual merchandising, store window displays, and floor design
● Supervised and trained 10 sales employees
● Weekly ordering, shipping, and tracking of inventory
● Customer service, sales, and alterations
Other Work Experience
Paul M. Clark D.D.S., Dental Assistant/Receptionist, Dayton, Ohio, 2005-2014 Volunteer Missionary for The Church of Jesus Christ of Latter-Day Saints, Berlin, Germany, December 2012-June 2014
BYU Independent Study, Testing Department Student Supervisor, Provo, Utah, January 2008-April 2012
Dayton Art Institute, Assistant Summer Art Camp Director, Dayton, Ohio, June-August 2010 Additional Skills
● Fluent in German (Reading, Writing, Conversational)
● 2 Years of American Sign Language
● Computer Skills: Office, XP, Word, Excel, Powerpoint, Illustrator
● Website Design: Wordpress, Lightspeed, Magento
● Photography & Photography Editing: Lightroom, Photoshop
● SEO Certified
● Leadership and Management Skills
References -
Dallas Parsons, Co-Worker, Made By Mary, 801-***-**** Henry Kosak, Germany Berlin Mission President, adliaa@r.postjobfree.com Melanie Hill, Co-Worker, Sister MissionaryMall, 719-***-****