Customer Service Time

D’Angelo Madourie: CV

* ******* ****** ***, *********, Birmingham, B66 4SQ

Mobile: 077********

Email: ****************@*******.***

PERSONAL PROFILE

I am a level headed hard working young man. I am a friendly and a caring person who possess the ability to remain calm and effective in extremely difficult and stressful situations.I am skilled with a good knowledge of time management and good customer service. I also have a good knowledge of working in a warehouse and getting tasks done under pressure. I have a strong belief in the importance of companionship and support in patient care. Additionally, I have a highly effective communication style which allows individuals too comfortably socialise with me and this effectively builds trust and confidence. Furthermore I’m an efficient worker who demonstrates strong time management and prioritisation skills.

KEY SKILLS

Fast learner

Good communication skills

Have the ability to work on my own initiative

Trustworthy companion

Understand fully the importance of confidentially

Able to work well in a team

Reliable

Motivational

Confident

Previous Jobs

I worked at amazon in rugely for a year and I was a stower and a picker. My role as a stower was to unload carts of items they use to give me and put them onto the shelf’s. This taught me how to organise things really well because you always had to find space for big items. My role as a picker was much different to a stower because you had to be more energetic because you had to collect the items that the customers had ordered and you had to pick up the item within a certain amount of time that was set. Working at amazon improved me as a worker and a person because the job was very demanding and fast paced.

Education

September 2015-2018

Sandwell college,

Qualifications Achieved:

City & Guilds Body & repair level 2

City & Guilds Paint refinishing level 2

HOBBIES AND INTERESTS

My main hobbies and interests are working out from home, playing football and trying new foods.

In 2014, I was selected to be a part of a leadership programme which took place at the KPMG building near the city centre. It was led by Errol Lawson, a pastor and the author of the book “From The Postcode to The Globe”. The programme occurred every Thursday and Wednesday over a period of weeks. Within this programme, I had developed great leadership skills along with fellow students who were also selected for the programme. We viewed videos and shared inspirational stories of which indicated where good leadership was projected. We had discussions and often debates about decision making in particular scenarios, sharing ideas and stating the actions we’d take in approach to the situation. Overall, I found this experience very useful as it widened my perspective of things and allowed me to hear and understand the perspectives of others. Additionally, it improved my communication and leadership skills

Availability

Monday – Anytime

Tuesday – Anytime

Wednesday – Afternoon/Evening

Thursday – Evening

Friday – Evening

Saturday – Anytime

Sunday - Anytime

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