Customer Service Representative
Resume:
Odner Jaccima
West Palm Beach, FL
******@*******.***
Authorized to work in the US for any employer
Work Experience
Call Center Representative
Sunshine - Miami, FL
March 2016 to November 2020
My responsibilities as a call center representative at Sunshine include managing large amounts of inbound and outbound calls, responding to support tickets and live chats via company’s website in a timely matter, following communication scripts when handling different topics, identifying customers’ needs, clarifying/verifying information, researching every issue and providing solutions and/ or alternatives.
Sanitation Worker
Packers Sanitation Inc. - Claxton, GA
June 2013 to January 2016
My responsibilities as a sanitation worker include cleaning production areas, including conveyors, production tables, food contact surfaces, and other production facility areas. Stocker
Walmart - West Palm Beach, FL
September 2011 to June 2013
My responsibilities as a stocker at Walmart include loading and unloading shipments, organizing backroom spaces, constructing displays, stocking shelves and helping customers locate specific merchandise throughout the store.
Education
High school diploma or GED
Skills
• Packaging
• Pallet Jack
• Customer Service
• Stocking
• Warehouse Experience
• Call Center
• Scripting
• Microsoft Office
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