SOPHIA BERARDINELLI
CAMBRIDGE COMMON
Server
Jul 2020 - present I Boston, MA
• Cater to needs for 100+ customer interactions per day, giving friendly, detailed and personalized service to ensure customer retention
• Provide solutions to issues to offer more comprehensive service to customers
• Preside over levels of customer experiences with utmost professionalism CITY WINERY
Graphic Designer
Oct 2019 - June 2020 I Boston, MA
• Created print and digital collateral to promote upcoming concerts, events, commerical wine packaging, and menus
• Assessed artist brands and requirements to come up with client - centered promotional material in multiple cities
• Managed 15 requests for projects daily from external & internal teams
• Maintained responsibilities of editing photos, creating social media content, formatting new menus and printing collateral daily for venues
• Initiated looking for sustainable options to reduce paper consumption NORTHEASTERN UNIVERSITY
Event Coordinator
July 2019 - Oct 2019 I Boston, MA
• Coordinated the summer commencement and faculty conferences from setup to breakdown
• Scheduled staff and volunteers to help execute tasks for event execution
• Provided answers to requests from students in preparation for the event SIR ISAAC
Art Director
Jan 2019 - May 2019 I Salem, MA
• Generated all visual content from conception for a variety of small and large clients including social media images, logos, photo editing, packaging, presentations, emails and web banner design
• Edited and maintained websites through including Wordpress and GoDaddy EDUCATION EXPERIENCE
Emmanuel College
BFA in Graphic Design
Graduated: December 2018
• One of the first to graduate
from the program ahead of
schedule
CONTACT
sophiaberardinelli.com
******************@*****.***
linkedin.com/in/berardinellis/
CLIENTS
Black & Bolyard
Pig Rock Sausage
Loretta’s Last Call
Lansdowne Pub
SKILLS
Photoshop
InDesign
Illustrator
After Effects
Microsoft Office Suite
Google Drive
Hootsuite
Squarespace
Wordpress
Atom
Invision
Sprout Social
Sked
Later
Eventbrite
Mailchimp
Iconosquare
Resy
GoDaddy LYONS GROUP
Social Media Coordination Intern
August 2018 - Dec 2018 I Boston, MA
• Managed social media accounts of six
restaurants in the Fenway area using Sprout Social for Facebook, Twitter and Instagram
• Created print promotional material for events
• Processed analytic reports to pinpoint content and reach a larger base of consumers
•Conducted product photo shoots
PLYMOUTH ROCK ASSURANCE
Claims Representative
Nov 2020 - present I Boston, MA
• Coordinate appraisals and repairs for customes involved in accidents
• Answer 30+ phone calls a day with customers about their claims
• Investigate claims and determine liability
• Handle confidential material and accesss to sensitive databases
• Issue payments to vendors and individuals for vehicle repairs