Customer Service Warehouse

Annie Pickard

Eagle Mountain, UT ***** 352-***-**** adlhew@r.postjobfree.com

Professional Summary I seek to expand my knowledge and skill sets to bring more diversity to any workplace I am in. I hope to be in an environment that is adaptive and positive.

Skills

● Proofreading and editing

● Ability to catch errors

● Critical thinking

● Computer proficiency

● Fact checking

● Organization efficiency

Work History Cake Decorator, 11/2020 to Current

Walmart Saratoga Springs, UT

● Worked with customers to define cake visions based on color, theme, size, and price.

● Recorded and maintained accurate supplies lists for clients’ projects.

● Verified accuracy of orders while meeting strict deadlines on producing completed products.

Warehouse Associate, 09/2020 to 12/2020

Best Buy American Fork, UT

● Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.

● Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.

● Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

● Confirmed accuracy, quality, and quantity of materials received and listed on BOL. Captioning Agent, 03/2020 to 10/2020

CaptionCall Orem, UT

● Checked completed work for proper spelling, grammar, punctuation, and format.

● Demonstrated respect, friendliness, and willingness to help wherever needed.

● Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving at work ready to start immediately.

● Increased customer satisfaction by resolving any dictation issues.

Education Bachelor of Science: Mathematics, Expected in 05/2025 Utah Valley University - Orem, UT

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