Customer Service Representative

HETAL JOSHI

St. Louis, MO

636-***-**** adlhcx@r.postjobfree.com

H4 EAD –no visa sponsorship required

PROFESSIONAL SUMMARY

Experienced Financial Analyst with over 3 years’ experience in financial modelling, financial reporting, financial accounting, data analysis and project management. Demonstrated ability to multi-task in a fast-paced work environment with a highly positive attitude and collaborative approach.

PROFESSIONAL EXPERIENCE

Morningstar India Private Limited Mumbai, India

Financial Data Analyst Mar2012–Aug2013

Analyzed and prepared financial statements of companies (Income statement, Balance sheet and Cash Flow) in different countries based on IFRS and US GAAP (generally accepted accounting principles) Standards.

o Gathered equity fundamentals data for global market and took the ownership in data quality controls to ensure consistency for product requirements. o Organized and maintained the financial data collected from different regulatory sources and company website.

o Assisted team leader in identifying, gathering and drafting requirements and specifications to further enhance financial reporting.

o Developed a thorough understanding of annual and quarterly filing methodology of countries under coverage.

Updated news and events on a daily basis from the London stock exchange. For example, new offerings, buy backs, consolidation, amendment and changes in voting rights.

Designed and prepared quarterly financial reports, footnotes and presented those reports within the team.

Mentored and trained new staff on the team.

Reviewed work procedure and worked with technical & project management team to create analytical tools in streamlining the data collection and quality assurance processes.

Worked on implementation of Morningstar Equity Data System, as per the requirements for our Mercury client.

InSync Analytics Private Ltd. Mumbai, India

Equity Research Analyst Mar2010-Oct 2011

Evaluated financial modeling in retail sector.

Analyzed financial statements using Vertical, Horizontal, Trend and Ratio Analysis.

Researched and examined NASDAQ listed companies (e.g. Walmart, Kohl’s, JCPenny, Best Buy and Macy’s) financial statements to determine their value.

Monitored Key Performance Indicators and Financial Ratios.

Evaluated current and historical financial data.

Calculated free cash flows.

Calculated Enterprise Value by using EBITDA, EBIT, Sales and P/E ratios.

Prepared written reports on company’s valuation.

Considered Thomson One Analytics to check if the model was updated and used Thomson Street Events to get the company’s Call transcript to find the outlook/guidance for the upcoming quarter and upcoming annual review.

Downloaded Company’s Press release or SEC filings to update the historical data.

HDFC Securities Ltd. Mumbai, India

Broker Agent/Customer Service Representative Feb2009–Feb2010

Generated trade ideas and executed trade on behalf of Retail and High Net worth individuals’ clients.

Provided customer service by coordination of their queries.

Managed client’s Mutual fund and Fixed Income portfolio.

Analyzed company’s Financial Statements.

Mahindra and Mahindra Finance Mumbai, India

Mutual Fund Agent (Summer Internship) May2008-Jun2008

Acquired Retail and High Net worth Clients.

Analyzed different kinds of Mutual Funds schemes and provided investment recommendations to clients.

Determined Net Asset Value (NAV) calculations on a daily basis.

Managed client’s Mutual fund portfolio and worked as a customer service representative. EDUCATION

MBA(Post Graduate Diploma) in Finance Mumbai, India Rizvi Institute of Management Studies and Research May 2009

Bachelor of Commerce(Accounting) Mumbai, India

S.k.Somaiya College of Arts, Science and Commerce May 2006 FINANCIAL CERTIFICATIONS

National Stock Exchange(NSE)Certified Market Professional Mumbai, India

(NCMP) Level-1 Sept 2009

Beginner’s Module.

Capital Market – (Dealers Module).

Derivative – (Dealers Module).

SKILLS & ABILITIES

Financial Planning & Analysis

Financial Modelling

Data Analysis

Financial Reporting

Accounting

MS Office

Languages: English, Hindi, Gujarati, Marathi

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