Customer Service Engineering

EDUCATION

University of Kentucky, Lewis Honors College and College of Engineering

Mechanical Engineering Undergraduate August 2019 - Present Scholars in Engineering and Management (SEAM) Minor in Biomedical Engineering Expected Graduation: May 2023

Relevant Courses and Skills: Computer Aided Engineering Graphics (Creo), Honors Statics, Experience in MatLab, Arduino, and CNC Milling machine, Proficient in Microsoft Office Suites WORK HISTORY

Transformative Learning Peer Tutor, Calculus 2021

Visitor Center Tour Guide 2020, 2021

● Introduce prospective UK students to campus, provide friendly customer service in tours and office work, be knowledgeable about Lexington, admissions, academic programs, and student life at UK ALDI Cashier and Store Associate 2020

● Maintain regulations to protect customers and employees during COVID-19 pandemic, work efficiently while providing exceptional customer service, be knowledgeable on brands and company mission YMCA Summer Camp Counselor 2019

● Educate on and enforce all safety regulations, maintain CPR/First Aid certification, work in teams and individually lead students in an engaging and educational manner, be a role model/mentor to all campers Kings Island Lifeguard 2017, 2018, 2019

LaRosa’s Pizzeria Waitress 2018, 2019

LEADERSHIP AND ACTIVITIES

Society of Women Engineers, Community Outreach Coordinator 2019, 2020, 2021

● Plan experiments for elementary school students to act as a mentor and foster passion for STEM, organize lesson plans to present virtually and coordinate with school’s online schedule Alpha Phi Omega, Pledge Secretary 2020, 2021

● Engage new pledge class in all informational meetings and foster involvement across the entire chapter National Honors Society, President 2019

● Responsible for organizing all events put on by Little Miami High School’s 90-member NHS, planning and executing two school-wide blood drives, two relief drives, and multiple fundraising events Teen Alliance Council, Activities Coordinator 2018, 2019 Varsity Lacrosse, Captain 2016, 2017, 2018, 2019

AWARDS AND CERTIFICATIONS

LEAN Certification 2020

Academic Dean’s List 2019, 2020

Otis A Singletary Scholarship 2019

● Awarded 1 of 23 of the University of Kentucky’s most prestigious academic scholarships Franklin B Walter Scholarship 2019

● School-wide winner (Ohio award) for Academics and Community Engagement References available upon request

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