Britian Kennington

Lawrence, KS *****

adlh8p@r.postjobfree.com

785-***-****

Work Experience

Case Investigator

Insight Global/Kansas Department of Health and Environment – Lawrence, KS

December 2020 – March 2021

Conducted outbound calls using Amazon Web Services to citizens newly diagnosed with Covid-19

Collected and recorded information on symptoms, exposure, and other health and demographic data

Collected close contacts of those diagnosed to refer to contract tracers to avoid further potential spreading of the virus

Provided persons with approved information about Kansas isolation procedures

Displayed empathy and support to citizens during a time of crisis and distress

Displayed excellent verbal and written communication

Intern – Addiction Counseling

DCCCA – Lawrence, KS

May 2020 – October 2020

Intakes

Assessments

Facilitate and co-facilitate group therapy

Teach ADIS classes

Individual counseling

Enter individual and group notes

Family Support Worker

Cornerstones of Care: Topeka, KS

April 2020 – August 2020

Provide for the safety, stability, and well-being of children and families during the referral period

Facilities family meetings within required timeframe

Engage and works in partnership with families to complete assessments and develop case plan goals and objectives

Respond promptly to family crisis situations

Completes and initial and on-going family assessment related to safety, stability, and well-being including mental health, substance abuse, education, emotional, social and physical well-being, parenting and parent-child relationships

First Impression Coordinator

Lawrence Plastic Surgery – Lawrence, KS

April 2019 – March 2020

Check in patients

Schedule appointments and office procedures

Collect co-pays, consult fees, and payments for self-pay services

Answer multi-line phone system

Prepare paper patient charts and file

Take and deliver messages

Type monthly meeting minutes

Order office supplies

Receive, track and schedule incoming referrals

Use Cerner

Authorization Coordinator

OrthoKansas – Lawrence, KS

January 2017 – March 2019

Check patients in and out

Answer multi-phone system

Handle incoming referrals and request patient records

Send referrals to outside providers

Schedule appointments for multiple providers

Data entry of patient demographics

Collect co-pays, account balance, and self-pay procedures

Verify insurance

Schedule outpatient imaging

Get insurance authorizations for imaging and surgery

Retrieve FMLA voicemails and handle appropriately

Use Cerner

Patient Account Coordinator

Lincare – Lawrence, KS

September 2015- April 2016

Resubmit and adjust Medicare denials

Submit appeals

Work insurance claims

Work insurance audits

Call to confirm inpatient/skilled nursing facility stays

Convert and cap equipment

Verify insurance and start insurance changes

Update personal account information

Answer inbound customer calls

Take payments

Medical Assistant

Pediatric And Adolescent Medicine – Lawrence, KS

August 2014 – August 2015

Room patients, chart, and assist the provider with basic exams and procedures

Gather information on reason for the visit

Take vital signs and record

Clean, disinfect, and stock rooms

Newborn Hearing Screener

Pediatrix Medical Group – Lawrence, KS

March 2013 – June 2014

Good baby handling skills

Test all babies for hearing loss prior to discharge

Document information and send to their pediatrician

Education

Bachelor of Arts in Addiction Counseling

Ottawa University – Overland Park, KS

August 2019 – December 2021

Skills

Cognitive Behavioral Therapy

Addiction Counseling: individual and group

Intakes and Assessments

Assessing high risk situations

Good communication and active listening

Pro-active

Take Initiative

Critical Thinking

Multi-tasking and prioritizing

Use of office equipment

Phone Skills

Empathy

Patience

Data Entry

Customer Service

Contact this candidate