Jeffery C. McCown

***** ******* **.

Harlingen, TX 78552

956-***-**** (Home) 956-***-**** (Cell)

adlh4t@r.postjobfree.com

QUALIFICATIONS SUMMARY

Jeffery is a self-motivated and organized professional who comes with an Associates of Applied Science in Design and Engineering Graphics. Jeffery is a very hardworking and determined individual who is looking to obtain a position that will allow him to utilize his excellent communication, client relations and organizational skills with a distinguished company to allow for future growth and advancement.

AREAS of EXPERTISE

2D and 3D modeling software, Design/Engineering/Drafting, Client Relations, Organizational/Communications Skills, Leadership.

EXPERIENCE

Nov. 2019-Present

Qualfon

T-Mobile Telesales Agent

Received incoming phone calls to the Wireless Perks Department. Applied discounts and promotions provided by employers to new customer accounts. I was routinely above the 30% target for sales ratio until the economic downturn due to the coronavirus pandemic.

March, 2019- Aug, 2019

Advanced Call Center Technologies

Customer Service Agent

Receive incoming calls from Bank of America pre-paid cardholders. Serviced Rewards cards, unemployment and disability cards from numerous state agencies. Also worked in a project for the State of Texas that serviced current and retired State of Texas employee retirement and insurance accounts.

April, 2018-Present

Jeff’s Leather Creations

Owner

This business produces custom Artisan items with top quality leather from around the world.

The entire process of cutting, tooling, dying, assembly and finishing is 100% hand crafted with NO mechanical assistance. This business has also earned all 5-star reviews.

March, 2017-Sept., 2017

ServiceMaster Restoration Co.

Construction Manager/Estimator

This company is one of the main businesses dedicated to fire and water mitigation and repair.

My role was to inspect, measure, sketch and photograph damaged areas of homes and

businesses; generate an estimate for repairs, schedule a construction crew and monitor their progress.

Collect deductible upon completion of the project.

June 2015-Sept. 2016

Guzman & Munoz Engineering and Surveying

CAD Technician (Drafter)

Worked with Engineers, Surveyors and Architects producing construction and renovation drawings for a variety of projects including, but not limited to, golf courses, public parks, road reconstruction, FEMA shelters and several Boundary and Improvement surveys.

May, 2015-June 2015

Vasquez Surveying

Survey Drafter

Produced numerous Boundary and Improvement drawings for real estate transactions as well as FEMA flood zone research.

May 2002-Jan. 2012

Border States Electric/Bush Supply Co.

Counter Sales Lead and Inside Sales

Position of over-the-counter sales of plumbing and electrical supplies to contractors and the general public. As lead, supervised two associates in matters of sales policy and customer relations. Inside sales consisted of completing quotations and special orders.

EDUCATION

Texas State Technical College

Associates Degree in Applied Science

Architectural Design and Engineering Graphics program

Instruction using AutoCAD, Revit, Creo 2.0 (formerly Pro/E)

University of Texas at Arlington

Majored in Music Business with a concentration in percussion performance

Richland College, Dallas, TX

Majored in Music Composition with a concentration in percussion performance

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