Service Representative Customer

Daniel Block

720-***-**** **************@*****.***

Coors Tech Golden, CO 2018-2018

Entry Level Production Operator

Loaded and unloaded double face lapping machine

Measured finished product using various tools to ensure

Utilized computer skills for various technical equipment and entered final specifications into data base

CPI Littleton, CO 2017-2017

Credit Card Production

Oversaw computer interface machinery

Operated machinery while continuously monitoring quality of output and machine performance

Worked with plastic pieces in dry press, counted and weighed finished product

Sorted various types of credit cards and ensured delivery to the correct company

Entered finished product into company database

Source Corp (Source HOV) Englewood, CO 2015-2016

Imaging Specialist

Organized daily mail bundles that included customer checks

Utilized accounting skills to ensure proper monetary values

Prepared and repaired confidential documents in order to scan

Maintained functionality of office equipment

Mountain State Imaging Centennial, CO 2013-2014

Document Specialist

Sorted and organized tax documents in a fast and error free process

Alphabetized and filed tax documents

Source Corp Englewood, CO 2010-2012

Document Processor/Quality Control Expert

Processed 200 medical documents daily by editing content and converting documents from analog to digital

Utilized 10 key skills

Learned various editing styles that different clientele required

Supervised 15 Document Processors and ensured staff members do the job correctly

Communicated daily quota goals and coached staff on how to maintain levels

The Sports Authority Corporate 2007-2008

Team Sales/Customer Service Representative

Assisted customers in complaints, sales and parts fulfillment in a professional manner

Recorded customer call and specific resolution strategy into company database

Answered and directed a multi-line phone system

Coordinated communication between vendors and customers

Aided customers in troubleshooting purchased equipment by utilizing product manuals

Supervised warehouse production

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