MUSTEHSAN MUSHTAQ
Address Bank Colony, Dhamial Road, Rawalpindi.
Phone +923*********
Email *********.*@*****.***
CAREER OBJECTIVE
To seek a challenging position in a reputable progressive and growing organization where I may utilize my skills and abilities with an opportunity of growth, advancement and enhancement of my knowledge.
ACADEMIC QUALIFICATION:
Matriculation (science) from BISE Rawalpindi(2015)
F.Sc from BISE Rawalpindi (2018)
BA (Mass Communication) Continue from AIOU
WORKED EXPERIENCE:
Work as a Junior Store Officer in AG&C (Ali Gohar & Company) for a year
Entering customer and account data from source documents within time limits.
Compiling, verifying accuracy and sorting information to prepare source data for computer entry.
Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.
processing orders.
operating mechanical and IT systems.
liaising with transport companies, suppliers and clients.
maintaining statistical and financial records.
devising rotes for staff.
ensuring that quality objectives and delivery deadlines are met.
Working as a CSR in Telebridge Communication.
Manage large amounts of inbound and outbound calls in a timely manner.
Identify customers needs, clarify information, research every issue and provide solutions and/ or alternatives
Build sustainable relationships an engage customers by taking the extra mile.
Keep record of all conversations in our call center database in a comprehensible way.
KEY SKILLS
MS Office- Word/ Excel/ Power Point.
Team Leadership.
Flexible to work in shifts.
Ability to work in multicultural environment with minimum supervision.
Ability to handle pressure situations.
Healthy communication and professional dealing with Customers/ Client/ staff.
Experience of Monitoring and controlling security Equipment.
Experience of working on major events.
PERSONAL INFORMATION
Father’s Name
Muhammad Mushtaq
NIC NO
17201-2214271-1
Date of birth
27 July 1998
Domicile
AJK
Nationality
Pakistani
Religion
ISLAM
Status
Single
LANGUAGES
ENGLISH, URDU, HINDI, PUNJABI