End User Support

RAJENDRAPRASATH.C

Mobile No : +91-750*******

E-mail ID : adlgw6@r.postjobfree.com

PROFESSIONAL OBJECTIVE:

To work in a professionally managed organization which would provide me access to enhance my existing knowledge and work towards the goals of the organization. PROFESSIONAL SKILLS:

Operating Systems : Windows XP / Win 7 / Win 8/ Win 10, Linux OS/Windows server 2008 & 2012.

Networking services : DHCP, DNS, VPN, AD, FPS.

Software service : MS-Office, Photoshop, Animation Multimedia.

Remote Tools : RDP, VNC, Team Viewer, Any Desk,

Remote Admin.

WORK EXPERIENCE:

System Administrator L2

Hi-Tech Informatics Pvt. Ltd.

Duration : December 2018 to Till Date

Organization : VE Commercial Vehicles Ltd (Authorized Franchise for customer support division of Hi-Tech Informatics Pvt. Ltd. - Bangalore.) JOB RESPONSIBILITIES:

Attend to IT Support call in a timely & professional manner, Complete and circulate IT reports detailing support calls and tasks.

Ensure all support calls are logged via the Helpdesk system such as “SpiceWorks” Carry out remote desktop takeover of PC’s. Helpdesk – Initial User support – Ticketing, call Logging.

Active Directory support – User Creation / Deletion, Group, Policies, Permissions.

Add, modify and delete users Groups and policies in the AD Environment, mail and other system including managing File/Folder Permissions.

File Server support – Share Permission, folder share Creation/Remove, Data/Server Backups support.

Install approved software and image installation. Server support – H/W – Windows OS. Client workstation/Laptop support – Windows 7, 8 10 OS – H/W – PC image.

Manages peripherals including Printers, Scanners, Fax Machine, etc. Printer support.

Installing and configuring Desktop’s Laptop’s and TVC Television Conference user recommended supporting software’s.

Network Cabling and Patching, Planning, Configuring LAN and Troubleshooting. Desktop Engineer

Net Connect Pvt Ltd

Duration : May 2017 to December 2018

Organization : Honda Motorcycle Scooter India Pvt Ltd (Authorized Franchise for customer support division of Net Connect Pvt Ltd - Bangalore.) JOB RESPONSIBILITIES:

Installing and configuring Desktop’s Laptop’s and TVC Television Conference user recommended supporting software’s.

Lotus Notes 8.5.3 mail Configuration and Troubleshooting, Outlook Office-365 mail Configuration and Troubleshooting.

Planning, Configuring LAN and Troubleshooting.

Windows 7 to Windows 10 migrations.

Ensure adequate McAfee antivirus protection & solutions are maintained and updated.

Installation of printers, network printers configuring them on the PCs, software setup

& maintenance.

Desktop Engineer 3i InfoTech

Duration : April 2016 to May 2017

Organization : IFFCO-TOKIO General Insurance Co Ltd (Authorized Franchise for customer support division of 3i-InfoTech - Chennai.) ACADEMIC PROFILE:

2015 - B. Sc (Information Technology) With 63.12%, Maharaja Co-Education Arts and Science College, Perundhurai, Erode.

2012 - HSC Education with 60.91%, in Govt. Boys Hr. Sec. School, Kavindapadi.

2010 - SSLC Education with 61.02%, in Govt. Boys Hr. Sec. School, Kvaindapadi. PROFESSIONAL CERTIFICATION:

CCNA (Cisco Certified Network Associate)

Training in Linux Server (Red Hat 7)

Training Windows Server (Windows Server 2008 & 2012)

Multimedia Training (Photoshop, Flash, Page maker, Corel draw)

2D Designing & 2D Animation

National Network Security Championship (NNSC)

EXTERA CURRICULAR ACTIVITIES:

National Service Scheme

National Conference On Advanced Computational Intelligence

Environment Awareness Training Program

State Level General Knowledge Competitions

MAIN PROJECT:

Demonstrated a main project on the title “VEHICLE TRACKING SYSTEM” in the Maharaja Co-Edu Arts and Science College on 2015.

PERSONAL DETAILS:

NAME : RAJENDRA PRASATH.C

FATHER NAME : CHANDRASEKAR.P

DATE OF BIRTH : 05-JUNE-1993

GENDER : MALE

ADDRESS FOR COMMUNICATION : 302A SATHY MAIN ROAD,

PWD OFFICE BACK,

KAVINDAPADI, - 638 455

ERODE (DT), TAMIL NADU.

NATIONALITY : INDIAN

MARITAL STSTUS : SINGLE.

LANGUAGES KNOW : TAMIL, ENGLISH.

DECLARATION:

I here declare that the above information is true to the best of my knowledge and belief. PLACE : YOUERS SINCERELY

DATE :

RAJENDRAPRASATH.C

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