MOHAMMED RAFI I

Mail ID: adlgdy@r.postjobfree.com

Contact: +91-984*******

Career Objective

Seeking a challenging & responsible position in your organization. I am eager to work with the highly motivated, challenging and dynamic team. So, that I have a high level of job satisfaction and professional growth.

Profile Summary

I am 5+ years working as a System Administrator with knowledge of monitoring, troubleshooting and servers Administration.

Organization: Kryptos Technologies Pvt.Ltd.

Designation: Junior Technology Specialist

Duration: March 2015 to December 2017

Qualification: B.Sc. (CS) -2014

Organization: Information Dynamics India Pvt.Ltd.

Designation: Technical Support Engineer

Duration: January 2018 to Present

Roles and Responsibilities

An active member of NOC team that high-level 7x24x365 support for server environments.

Monitoring the server infrastructure to ensure security and availability.

Detect and investigate all infrastructure events, mail alerts and escalate to appropriate persons.

Performing daily server infrastructure checks and balances for Production environments.

Analyzing system logs and identifying potential issues then record the incident as a ticket and tracking until the issue is resolved.

Administration of servers, workstations, software deployment, security updates and patches.

Respond to customer queries via inbound calls, emails, chat and tickets within defined SLA.

Logging incidents, Change requests, and service requests tickets categorizing, prioritizing managing.

Skill set

Windows Server 2008 R2, 2012, 2012 R2, Windows 2016 Windows 7,8,10

Active Directory, DNS, DHCP and IIS

Hyper-V

iSCSI

Exchange server 2010, 2013, 2016

Microsoft Office 365

Dell OPSA and iDRAC

Google Suite

Dell SonicWALL and Fortinet

Windows Server

Windows Server 2008 R2, 2012, 2012 R2 installation, configuration and Troubleshooting.

Windows server roles and features installation and Configuration.

Windows server system state, BMR backup configuration and backup restoration for OS recovery

Performing weekly and monthly Windows patch update.

Active Directory, DNS, DHCP and IIS

AD, DNS, DHCP, IIS installation, configuration and Troubleshooting.

DNS and Group policy management.

Active Directory FSMO roles migration.

Configure IP address scope in DHCP.

End user account, security groups, distribution list creation and security permission configuration

OU creation and delegation configuration

Monitoring Domain Controller connectivity, synchronization, replication, net logon, time services and troubleshooting

Hyper-V

Hyper-V installation, configuration and Troubleshooting.

Create a virtual machine and CPU, Memory, Disk, Network adapter configuration

Migration of virtual machines from one host into another one host.

Convert physical machine into virtual machine.

iSCSI

Create iSCSI LUN

Configure iSCSI initiator to the Target

Exchange server 2010, 2013, 2016

Create User, distributed, shared mailbox and management.

Verify database health status and testing mail flow.

Verifying inbound and outbound emails

Migrating on premises mailbox to office 365 environment

Office 365

Managing Office 365 Admin Console.

Creating user mailbox, distribution group, shared mailbox,

Giving delegation permissions to users for their individual Mailboxes as well as to Team mailboxes.

Assigning office 365 License for users Mailbox, Creating Shared Mail Box.

Creating new admin rules, Mail forwarding rules, Message log tracking.

AD Connect deployment to sync user from on-premises to O365

Migrating on premises mailbox to office 365 environment

Google G Suite

Managing G Suite Admin Console.

Creating user mailbox, distribution groups

Migrating G suite mailboxes to Office 365 environment

Dell SonicWALL and Fortinet

Installing and Configuring firewall devices for small scale organizations

Managing the web protection and application protection

IPsec VPN tunnel configuration and troubleshooting

Hub and Spoke policy through VPN tunneling

Installing and configuring VPN clients

Dell OPSA and iDRAC

Configuring and managing OPSA

Working with Alert log and Resolving the hardware issues.

Installing the Operating system through iDRAC console

RAID 0, 1, 5, 10 configuration and disk fault tolerance management

Desktop Support

Assembling, hardware up gradation troubleshooting

Quickly a arrange repair for hardware in occasion of hardware failure

Local and Network Printer configuration, troubleshooting

Mail client's configuration backup &Troubleshooting (MS Outlook)

Certifications

336 - Core Solutions of Microsoft Lync Server 2013 - English (ENU)

337 - Enterprise Voice & Online Services with Microsoft Lync Server 2013 - English (ENU)

PERSONAL DETAILS

Fathers Name: Mohammed Rafi I

Gender: Male

Date of Birth: 30-04-1994

Languages Known: English, Tamil, Urudu

DECLARATION

I hereby declare that all the particulars furnished are true to my knowledge and belief.

Yours

MOHAMMED RAFI I

Contact this candidate