Minerva S Cruz

Ready to work

Union City, CA ****7

adlgd2@r.postjobfree.com

#readytowork

Authorized to work in the US for any employer

Work Experience

Program Technician II

Dept. of Social Services - Oakland, CA

2017-11 - 2019-12

• Gathers, complete, identify, screens and input info into the system; secures necessary authorizations for services; maintains queues and works independently; orders ancillary tests, schedules appointments for examinations; answers or make phone calls to clients and/or vendors Disability Analyst

Dept. of Social Services - Oakland, CA

2001-10 - 2017-10

Obtains and analyzes medical, personal and vocational information in the adjudication of disability claims; prepares (RFC) Residual Functional Capacity and analyzes vocational factors requiring complete knowledge of jobs and transferability of vocational skills from one job to another; investigates problem areas; gathering, compiling, displaying data and analyzing the findings. Tax Technician

Franchise Tax Board - Oakland, CA

2000-09 - 2001-09

Perform collection activities; contacts taxpayers to collect delinquent tax and/or enforce filing requirements; communicates with taxpayers to resolve collection problems; performs Public Counter functions in collections, audits and filing programs. Demonstrate the capacity for assertiveness, firmness, discretion in communication with the public while maintaining an image of courtesy, efficiency and effectiveness. Office Technician

Franchise Tax Board - Oakland, CA

1999-09 - 2000-09

Performs administrative tasks that helps keep the office running smoothly, taking phone calls, liaison with taxpayers, make travel arrangements, photocopying documents, maintaining filing system, doing data entry work.

Accounts Receivable Clerk

Farmers Insurance Group - Pleasanton, CA

1983-08 - 1999-08

Post insured’s payments by recording checks, and credit transactions using journals; maintains records by reconciling invoices, debits and credits; secured payments by verifying and posting receipts; resolving discrepancies;

Education

Bachelor's in Accounting

Letran College, Manila Philippines - Manila, AR

1979 - 1983

Bachelor's in Accounting

Skills

• Case Management

• Journal Entries

• Social Work

• Accounts Receivable

• Tax Experience