Customer Service Manager
Resume:
SAAD
AL QHATANI
Co-Founder of Take away company
PROFILE
Co-Founder& Operations Manager
lead and manage a team
of Restaurant Managers/Supervisors,
responsible for all aspects of day-to-
day running of restaurants including
Sales, Customer Service, quality
control, operations, Staff
Development, training, provide
effective line-management and
human resources
CONTACT
PHONE:
EMAIL:
**********@********.***.**
LANGUAGES
Arabic: mother tongue
English: Advanced
Romanian intermediate
Italian: intermediate
EDUCATION
Academy of LEEDS
Diploma in Restaurants and Hotels management
Diploma in Human Resources
WORK EXPERIENCE
Take away company CO-founder& operation manager
2019: current
Founder of new brand take away which is especial for grilled and health fast food and chain provide breakfast menu as well KUDU CO. operation manager
2018-2019
lead and manage a team of Restaurant Managers/Supervisors, responsible for all aspects of day-to-day running of restaurants including Sales, Customer Service, quality control, operations, Staff Development, training, provide effective line-management and human resources.
KUDU CO. Area Manager
2017-2018
setting sales targets. Maximizing sales and profitability. Providing your team with a stimulating and supportive environment. Maintaining and increasing standards of customer service
SKILLS
Planning
Organizing
Communication
Decision making
Problem solving
COURSES
AMDP & Business development
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