Assistant Service
Resume:
Regina Huff
Hampton Virginia ****3
Cell: 718-***-****
******@*****.***
OBJECTIVE:
To obtain a challenging and rewarding position as a counselor, working with adult.
EDUCATION/CERTIFICATIONS:
University of Phoenix, Arizona
Notary, expires 09/2024, Commonwealth of Virginia
Bachelor’s in human services
QMHP Board of Counseling License # 073*******
Training
Knowledgeable in software ADEPT, SPIDER.
CPR Certificate Expire 9 / 2022
Tova Certificate Expire 9/2020
Magellan
Medicaid Portal
EXPERIENCE:
Director Assistant / Human Resources/ QMHP- A/ Intake Coordinator– Present
Open Heart Services Center LLC, Newport News, Virginia
Organize and perform timely intake procedures on referrals.
Quality Assurance.
Handled all employee orientation which included creating new hire packets, background checks.
Update and maintain company policies.
Completion of the intake/referral page and family information if applicable.
Maintain filing, organizational system for supervisor and take minutes.
Maintain the attendance log.
Request information from outside agencies providing services to families.
Assist in tracking enrollment and monitoring timelines to meet federal guidelines.
Completes various forms and reports.
Make client referrals to appropriate service providers and coordinate goals and services plans.
Verifies 1-9 documentation and E-Verify newly hired employees.
Notary.
Assist in obtaining basic resources.
Prepare and send outgoing faxes, mail, and courier parcels.
Handling administrative functions within the department.
Assisting the department director as needed with all projects and duties.
Maintain clients and employee files system in accordance with licensing requirements, agency policies
and procedures, and applicable
Assists patients with performing activities of daily living.
Assist clients with integration into the community.
Participate in treatment planning with clients, inter-disciplinary team members both within and outside
the agency, and physicians.
Provide crisis prevention and intervention as needed.
Prepares written Quarterly Reports, Monthly Case Management Report’s Discharge Summary and Plan.
90 Hours Training
Links clients with external programs or services, such as health services, recreational activities, day
programs, financial resources AA/NA groups, transportation resources, and others;
Responds to crisis situations with twenty-four (24) hour a day availability;
Set and assist with goal setting and working on goals in the home and the community.
Assisted clients to find long-term housing.
Maintain continuous contact with the identified consumer and or social workers, psychiatrists, court
officials, police, teachers and other human service professionals
Provides thorough documentation in case records including the initial assessment, treatment plan,
progress notes, discharge summary, correspondence and other related information. Work closely with client to develop and revise care plans that are client focused and meet client needs
The City of Norfolk’s Department of General Services -Present
Division of Parking
Ability to calculate collect cash and using the swipe machine, operates cash terminals and issues receipts
Provides directions and information to patrons
Operates calculators and answers telephone calls
Performs others administrative duties as assigned
Responds to complaints or refers to appropriate staff for resolution
Med Aide / NA October 2020- -Present
ALLPro, Williamsburg Virginia
Provides patient’s personal hygiene baths, shampoos, assisting with traveling to the bathroom, helping with showers and baths
Documents actions by completing forms, reports, logs and records
Provides for activities of dialing living by assisting with serving meals, feeding patients as
necessary,
Direct Report resident health or behavioral changes to the authorities
Help residents with activities of daily living such as daily hair care, shaving, dental and mouth
care, bathing, dressing/ undressing, and nail care
Call prescriptions
Transferring and getting residents to and from activities and meals according to their individual service plan
Assisting in maintaining a home-life environment by providing emotional and social support, and encouraging independence
Accompanied clients in shopping for personal items or clothing
Remind clients to take prescribed medication
Engage in mental and physical exercises
Completes various forms and reports Maintain patient confidentiality at all times. Maintain patient
confidentiality at all times
Reference Available Upon Request
Contact this candidate