Engineering Customer Support
Resume:
P. VENKATA SHIVA REDDY
Mobile: +91-829*******,872-***-****
Email: **************@*****.***
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BLOCK CPWD Quarters
Koramangala Bangalore. - 560034.
Seeking a position in an established organization where I can utilize my skills and abilities in any industry that offers professional growth.
• Completed B.E in Mechanical Engineering at Vemana Institute of Technology in Bangalore with an aggregate of 60% in 2017.
• Completed 10+2 at Vijaya junior college at Jayanagar with 51% in 2013.
• Completed SSLC at Reddy Jana Sangha school at Koramangala with 71.5% in 2010. Total experience : 3 years 5 months
Current Experience: 17/06/2019 - Present
Company Name : Ranet4u Pvt Ltd.
Profile : Senior customer support executive
Working in Karnataka sand project (15+ districts), Vedanta and John Mines, Government water projects, Government Election project, Daily tracking the illegal activities of the vehicles, creating Geofence. Attending meetings with DC, Project renewal documentation, Traveling to the Districts, Training to the new joiners.
Profile: Admin Executive
Working in vendor onboarding, making monthly payments, Trip sheets auditing, making route list, Making the OTA Reports, Sending monthly reports to the management team, Security attendance, Escort rostering, Facility management. Profile : Fraud Analyst
CAREER OBJECTIVE
Previous experience
24/07/2017 – 25/08/2018 : ANI TECHNOLOGIES PVT LTD (OLACABS) EDUCATION
PROFESSIONAL EXPERIENCE
Previous experience
29/08/2018-30/05/2019: United Health Group (Optum) Worked as a Fraud Analyst and analyzing fraudulent activities. Preparing daily reports of productivity pulling out data from raw dump by using Pivot table. Sending productivity and quality report to the team daily. Analyzing fraud activities from the city team and sharing reports to city team and for CVT team too. Giving training to the respective teams about how to find fake documents. Worked as a team SPOC (single point of contact) solving the agents doubts. Preparing weekly and monthly report fake approval and quality feedback to the senior managers. Giving training to new joiners making them onboard. Worked as a supervisor.
EXTRACURRICULAR ACTIVITIES
• Participated paper presentation in other college.
• Attended social welfare programs.
• Organizer in school and college functions.
• I am the volunteer of Red Cross blood bank in my college.
• I completed NCC in my college.
• Self-discipline
• Optimistic
• Being loyal
• Flexible to any working conditions
• Photography
• Listening to music
• Playing outdoor games
Father’s Name : P Venkateshwarlu
Mother’s Name : Mahalakshamma
Gender : Male
Languages known : English, Telugu, Kannada, Tamil, Hindi Address : #286,26
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BLOCK CPWD Quarters
Koramangala Bangalore. - 560034
Nationality : Indian
I do hereby declare that the above given statements are true and correct to the best of my knowledge.
Place: Bangalore
Date: (P Venkata Shiva Reddy)
DECLARATION
STRENGTHS
HOBBIES
PERSONAL INFORMATION
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