Engineer Support

RYAN HALLER

Cell 210-***-****

CONSULTING ENGINEER

***********@*****.***

Education & Professional Certifications:

B.A. in Business Administration in Information Systems, University of Texas at San Antonio, San Antonio, Texas – December 2009

Cisco Certified Network Professional (CCNP)

Cisco Certified Design Professional (CCDP)

Cisco Certified Network Associate (CCNA)

Cisco Certified Design Associate (CCDA)

Cisco Certified Entry Networking Technician (CCENT)

Cisco Unified Computing Technology Design Specialist

Cisco Express Foundation Systems Engineer Representative

Cisco Unified Computing Technology Systems Engineer Representative

Xirrus Certified Wireless Technician (XCWT)

Firetide Mesh Configuration Technician (FMCT)

Nimble NIOP

Cisco Meraki Network Associate (CMNA)

ITIL v3 Foundations

CompTIA Network+

CompTIA Security+

Professional Experience

Presidio Network Solutions

Consulting Engineer, December 2015 - present

Perform wireless site surveys and making AP model and placement recommendations

Use of wireless tools such as Fluke AirMagnet, Ekahua, and Tamograph for Spectrum Analysis, predictive site survey, and optimization of LWAP placement for voice and location services.

Cisco tools such as WCS, NCS, Prime Infrastructure

Designing and implementing indoor/outdoor wireless networks

Perform client consultation: plan, implement, and maintain wireless LAN/WAN hardware and software using the latest technology, including networks, routers, servers, and systems hardware

Network Alliance, LLC

Consulting Engineer, March 2014 – November 2015

Perform wireless site surveys and making AP model and placement recommendations

Use of wireless tools such as Fluke AirMagnet, Ekahua, and Tamograph for Spectrum Analysis, predictive site survey, and optimization of LWAP placement for voice and location services.

Cisco tools such as WCS, NCS, Prime Infrastructure

Designing and implementing indoor/outdoor wireless networks

Perform client consultation: plan, implement, and maintain wireless LAN/WAN hardware and software using the latest technology, including networks, routers, servers, and systems hardware

Accenture

IT Account Manager, February 2012-March 2014

Managed Information Technology for multiple clients to ensure that each client has the technology resources required to meet OLA and SLA guidelines, and client expectations.

Managed technology resources for multiple clients employing close to 700 people.

Responsible for managing IT budgets for each of the clients in my scope. Managing IT budgets required interaction with local and global IT representation and Finance managers for each client. My objective in Financial Management is to drive down cost and increase Accenture’s profitability by implementing cost to server initiative, and identifying unnecessary overhead.

University Health System

Network Engineer, December 2007-February 2012

Duties include Network Administration, Project Management, repair and maintenance of network’s and associated equipment, and troubleshooting and repair of a multi-facility network infrastructure.

Projects

WPG (9 closet 19 3750x switches and 2 3560e switches)

oEnsured timely delivery of Network services, by managing multiple vendors, and coordinating with general contractor.

6500 VSS upgrade (upgrade 2 6500e series switch’s to VSS and 10 gig support)

UHS Closet upgrades (30 closets to be upgraded over 1 year to support 3750x series switches with layer 3 connections to redundant core/distribution switches)

oCoordinate with multiple vendors to ensure that services (cabling, network engineering, and installation services) were delivered on schedule to minimize impact to patient care areas.

UHCD closet upgrades ( 11 closets to be upgrades over 1 year to support 3750 v2 switches with POE support for VoIP, and Wireless AP deployments)

oCoordinated, installed, and engineered network solution to provide added functionality while minimized downtime to patient care and support services.

University Health System

Network Support Specialist/Field Engineer, April 2003-December 2007

Served as Lead Technician in the day to day processes of, servicing, maintaining, and repairing PC’s, Printers, Laptops, and Audio Visual Devices.

oDeveloped and maintained inventory tracking database using Microsoft Access. This system has gone through several iterations since my departure from Field Engineering, and it is still in use today. In addition to the development of an inventory database, I was successful in implementing a service tracking system, in order to log devices that where under repair, either in house or at a vendors location, as well as tracking the costs for these repairs to be reported to the director of operational services.

Relevant Hardware and Software Experience:

Cisco

Routing and Switching: (1800/2800/3548/3550/3560/3750v1-x/3650/3850/4500/4948/6500)

Wireless: (Controller: 4400/5500/2500, MSE, WCS, LWAP: 1010, 1130,114x 124x, 360x, 370x)

Other Vendor Experience

AeroScout: Location services, and environmental services (temperature tracking)

Fluke/AirMagnet: SuveryPro, WiFi Analyzer, Spectrum Analyzer, Planner

Solar Winds: NPM

Firetide: Hotport 7010, 7020, HotviewPro

PaloAlto: PA-500, PA-2020, PA3020, PA3050

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