CURRICULUM VITAE
T. RAJAKUMAR
**, *********** *****, *.* Nagar, E-Mail:- adlfz7@r.postjobfree.com
Chennai – 600 078 Hand Phone# 063********
TEAM MANAGEMENT:
A result oriented professional with comprehensive experience in and Team Management.
Deft in handling overall functioning of processes & implementing processes in line with the proficient in managing & motivating teams for running operations & extensive experience of developing procedures, service standards & operational policies for business excellence.
A thorough professional with a proactive attitude, capable of thinking in and out of the box, generating new design solutions and ideas.
Process excellent interpersonal, communications & organizational skills with proven abilities in team management, customer relationship management & effective crisis management.
Developing & retaining talent along with attracting best talent from the market.
Maximizing customer satisfaction level by on time delivery, monitoring customer complaints and providing efficient services.
Handling customer grievances and resolving issues.
Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and report’s findings and takes necessary corrective
action.
EDUCATIONAL QUALIFICATION:
Master of Business Administration (M.B.A)
Bharathidasan University, Trichy
Bachelor Of Computer Application (B.C.A)
T.U.K Arts College. (Affiliated To Bharathidasan University, Trichy)
TECHNICAL SKILLS:
Platforms Known : MS-Office, Windows 98, Windows 2000/ Windows XP.
Designing Software’s : Adobe in design, Adobe Photoshop CS3, Adobe Illustrator CS3, Corel Draw,
PROFESSIONAL EXPERIEN
Company Name : Prompt Trade Fairs India Pvt Ltd.
Designation : Business Manager for Tamilnadu Region.
Duration : Nov 2020 to till date
Company Name : Team wealth management services Pvt Ltd.
Designation : Relationship Manager for Chennai Region.
Duration : Sep 2019 to Nov 2020
Company Name : Nymphette Tours and Events India Pvt. Ltd
Designation : Business development manager.
Duration : April 2017 to Jul 2019
Manage all phases of the sales cycle—from prospecting to close and follow-up support. Represent a full line of construction, insurance and financial products, serving as a trusted adviser to businesses and individuals.
Every Day Calling to Database and Booking Appointments and Meet the Clients.
Address the Clients Requirements and Suggesting the Solutions
Cold Calling Using Company Database
Maintaining A Good Relationship with Existing Clients
Developing Opportunities with New Customers.
Reaching the Targets and Goals Set for Your Profile.
Establishing, Maintaining and Expanding Your Customer Base.
Increasing Business Opportunities through Various Routes to Market.
Follow Up on The Database / Leads Provided by Company.
Keeping Up to Date with Products and Competitors
Meeting with Clients On-Field
Report on Sales Activities to Top Management.
Payment Collection from Clients
Maintaining Clients details in CRM Software and update the regular follow-up process.
Our Existing Clients from LIC, Aviva, Barathi Axa, Kotak Life, Birala Life, Star health.
Nippon, Icici, Franklin, Canara, Sundram, Religar our mutual funds customer's.
Fulfill the Management Monthly Process Goals and targets.
Handling the Sales & marketing cum operations responsibility.
Collecting database for the new Clients and Customers in the market.
Our Existing Clients are (The India Cements Ltd, Bharathi Cements, Zuari Cemets, Orient Cements and Chettinad Cements. Henkel etc.,
Arranging Meeting with Clients and Customers for business.
Once the business is take off, Documentation collecting process responsible.
VFS (Visa Facility Service) responsible for immigration formalities.
Itinerary preparing.
Handling Pan-India group tours to Corporate Leisure/Mice/Incentive tours to aboard.
Company Name : SPI- Global Technologies Pvt Ltd, Chennai.
Designation : Production Assistant Manager
Duration : Jun 2012 to Feb 2017
Company Name : Macmillan Publishing Solution Ltd, Chennai.
Designation : Senior Executive
Duration : Dec 2008 to may2012.
Company Name : Scientific Publishing Services (Pvt) Ltd, Chennai
Designation : Executive
Duration : October 2005 to Dec 2008.
E-PUBLISHING WORKS INVOLVED:
Analysis the New Project and prepare reports as per standard specification
Leading the team for daily status reports and monitoring job allocation.
Handled 35 to 45 peoples, soft spoken and easily coordinate with new team members, better handling on tough situation, complete the job individually and in group as well, handling reports.
Training the team members for increasing productivity and also training fresher’s for on the job skills.
Fixing the technical issues in job and also clarifying queries of subordinates.
Paginate the pages as per client specification.
Consistently achieved highest productivity among team members.
Process the Cover designs in CMYK and Spot Color.
Checking the Pit Stop report before dispatch to the customer.
Creating Layout design as per client’s need.
Covers and advertisements processing
ACHIVEMENTS:
Trained Six Sigma Professional, & a Team member for LSS Yellow Belt Program.
Managed Process Improvements of various projects in the organization.
Team Management Leadership Program and Silver Medal Program.
Introduced the concept of FTR (first time right) to improve the Quality and productivity.
PERSONAL PROFILE:
Name : Rajakumar. T
Father’s Name : Thiyagarajan
DOB : 20.07.1983
Gender : Male
Nationality : Indian
Marital status : Married
Languages known’s : English and Tamil
DECLARATION
I hereby declare that all the information mentioned above is true to my knowledge and belief.
Place: Chennai
Date: (RAJAKUMAR. T)