PARTHA PATTANAIK

Contact Info: 415-***-****, adlfv5@r.postjobfree.com

SUMMARY

• In 17 years of experience in Quality Assurance, I have managed QA teams -onshore and offshore model teams.

• Managed the delivery of Enhanced, Complicated system to improve infrastructure capabilities across interdependent, Multiple projects.

• Did lead the changes through example and managed many managers, leads to drive the initiatives with total headcount of more than 350 QA resources.

• Established a guiding coalition to train the resources, changed the current system and implement SAAS technology, Automation strategy in the organization.

• Managed the QA budget, established the offshore teams and set up the QA organization.

• Developed a complete solution for different domains (eCommerce, UX, Insurance, digital platform, internet enabled etc.), various Enterprise applications and sell them to different customers.

• Tested the money transfer, payment processing, fraud analyzer functionality

• Experience in forecasting, budgeting, working parallelly on multiple projects, prioritizing the activities and allocating resources appropriately.

• Hands on Experience on TOSCA, Selenium Web driver, for Web based Appium for Mobile Based Applications using TestNG framework. Automated the Report API- PUT, POST etc and validated the response.

• Experience in working in a cloud env using GCP, AWS, Azure in a micro service based architecture.

• Did annual review of the reporting resources, budget review for the projects.

• Developed the Automation frame work for web based and Mobile based applications.

• Implemented, Organized and Maintained Schedules for more than 100 projects simultaneously. Have strong organizational skills to build, manage and execute multiple project teams simultaneously in a high speed to deliver high quality product. Have clear and concise status reporting methodology in a proactive manner to the key project stakeholders.

• Leading the Manual, Automation and Performance QA team to achieve the most stable system- which includes environment set up, procurement of servers, working with cross functional teams etc.

• Worked with 3rd party vendors, different cross functional teams to ensure our Schedules are adhered to, processes are followed.

• Have demonstrated outstanding track record of developing and grooming diversified teams.

• Have prepared and maintained budget of multiple projects / department.

• Have proven and successful track record in hiring, mentoring skilled professional, learning new technology and methodology of software development Waterfall and Agile methodology. Experience in Six Sigma Process.

• Have excellent management capability- have mentored the team members to grow in their professional career.

• Love to drive the initiative. I am a self motivated, highly organized and focused.

• Aggressive in closing loophole in process, tools and gap in knowledge of the product.

• Have hands on experience in JIRA, MS Project, Excel, Power Point, SQL, PL/SQL, Shell Scripting.,JAVA, Ruby, C++. Experienced in tools like ALM(QC), testrail TFS,JIRA,QTP, Selenium with TestNG, Continuous integration (CI / CD), Google Cloud Platform(GCP) Jenkins, Maven, TOAD, LoadRunner, and SOAPUI. worked both in Windows and UNIX/Linux environment. PROFESSIONAL EXPERIENCE

TriWest - Head of QA and Release Management – Remote Teams- Health Care for US Veterans Jun’18-Till Date

• Set up the remote teams in the US, Canada and INDIA for QA and Release Management.

• Drove the change initiative to establish new Automation and DevOps process. Formed a guiding coalition with the leaders to de-freeze the current approach and inject new SAAS implementation and froze it.

• Established the Best practices of QA in the organization working simultaneously on multiple projects. Did the forecasting, budgeting and planning for setting up the team in INDIA and other remote locations.

• Leading the change- led the project Agile methodology transformation. Streamlined the Dev, QA, release processes and environments to stabilize the production migration for the remotely working teams spread across Canada, UK, INDIA working under HIPPA, health care guidelines.

• Setup the TOSCA automation framework for automating the manual regression test cases.

• Assigned and completed critical/parallel work assignments and came up with resolution within Company and Staff Agency-CoSA and Enterprise projects.

• Automated E2E(End to End) flow for both WEB UI with Selenium Web driver for Manual, Automated, UAT, Performance, SIT (System Integration Testing), Operational Readiness testing (ORT) . Used RestAssured framework to validate the response.

• Shared the QA metrics – like requirement traceability metrics, automation coverage, defect metrics, production leakage counts, performance reports etc.

• Used Maven, TestNG framework to architect the automate process of various components.

• Used TFS and JIRA for test case, defect management and release process, testrail for test case management for various application like – Claims (Claim remediation tool(CRT), Inbound/Outbund call systems, Veteran Portals etc.

• Documented the release process, guidelines, risk mitigation process.

• Integrated the automated scripts in GIT, worked in an AWS cloud environment with DevOps engineer to setup CI/CD process using Jenkins.

• Worked with offshore teams spread over multiple counties to complete the Acquisition/Import process in time.

• Worked Product SEM, Chief Architects to get the test requirements, test cases reviewed and made sure that project timeline is adhered to for the frontend side, Middle tier and WMS – Warehouse Management System.

• Worked with the marketing team, Product team to gather requirements and put them in an unambiguous manner in the JIRA tool.

• Performed cross browser testing, SEO optimization testing, parallel testing, features for KYC (Know your customer), Fraud, Risk Analsis

• Acted as SME-Subject Matter Expert for the QA team for the Salesforce integration. Identified probable risks, came up with mitigation plan to eradicate avoidable risk.

• Hired, managed and groomed new talent. Did the test effort estimation, test planning, implemented QA processes, tracked daily progress.

• Defined new metrics, KPIs to measure the team efficiency and result effectiveness through a measurable process.

• Experienced in different vendors, contract management, conducting audit.

• Identified probable risks, came up with mitigation plan to eradicate avoidable risk.

• Created a BCP- Continuity Plan to tackle last minute changes.

• Used JIRA for estimation and progress reporting in a timely manner.

• Conducted the Weekly Sync up meeting,1:1 with team members, personal annual review with relevant resources.

• Performed the cross platform testing, cross browser testing, conducting the defect triage meeting, creating and executing new test cases.

• Worked with UAT / end users, partner clients to get their feedback and help them in their execution, with PDM to define clear requirements, come up with test strategies to meet those requirements.

• Drove the initiative to develop the Mobile automate framework, execute the automation suite and maintain it.

• Introduced new KPIs to track quality of the product, productivity of the organization.

• Adhere to the quality process and ensuring that products are released in a timely manner with assuring quality.

• Participated in the code review sessions. Created Test Matrices for each sprint and distributed among key stakeholders.

• Developed a mentoring plan to improve the skill set of team members, guide them in their daily work, prioritize their assignments, resolve internal issues.

Swych, SF Bay Area, CA

Manager of Quality Assurance Jan’16-Jun’18

• Hired, managed and groomed new talent. Did the test effort estimation, test planning, implemented QA processes, tracked daily progress. Created automation test framework with JAVA,JENKIN.

• Led the change management process- Worked with offshore teams in INDIA and Israel to Identify the gaps in current process and come up with plan for improvements and doing risk analysis.

• Set up the automation framework, Provided guidance and Automated mobile app test cases with APPIUM- ios and Android platform. Automated the web based test cases using Selenium web driver in Page Object Model, Maven, TestNG framework. Used Jenkin-Docker for Continuous Integration and Continuous Deployment.

• Validated the E2E(End to End) flow, expected result in the backend by checking the UNIX log using SCP and putty.

• Tested the e-commerce platform, money transfer, payment processing, billing systems, fraud analyzer functionality, Risk Analysis, KYC (Know Your Customer) with applications hosted in Azure using Microservice.

• Provided estimation. Did planning for the budget for the upcoming releases. Created test cases for SIT (System Integration Test)-Manual, Automated, UAT, Operational Readiness testing (ORT) and performance test scenarios.

• Follow up JIRA issues in timely and efficient manner. Conducted the defect triage meeting, weekly sync up meeting, 1:1 with team members, Annual personal review meeting, sprint review meeting.

• Used different KPI metrics to come up with test execution status and decide Go / No GO decision.

• Performing the cross platform testing, conducting the defect triage meeting, crating and executing new test cases.

• Working with UAT / end users, partner clients to get their feedback and help them in their execution.

• Tested the application using micro service on Google Cloud Platform(GCP).

• Drove the initiative to develop the Mobile automate framework, execute the automation suite and maintain it.

• Introduced new KPIs to track quality of the product, productivity of the organization and share the metrics with project share holders.

• Adhere to the quality process and ensuring that products are released in a timely manner with assuring quality.

• Participated in the code review sessions. Created Test Matrices for each sprint and distributed among key stakeholders.

• Developed a mentoring plan to improve the skill set of team members, guide them in their daily work, prioritize their assignments, resolve internal issues.

• Used Agile methodology. Conducted defect triage meeting, touch base meeting for 2 different teams. Federal Reserve Bank, San Francisco, CA Dec’13 – Jan’16 SQA Manager

• Created the test plan, test strategy document, test cases for E2E(End to End) flow of the whole application,

• Conducted Defect triage meeting, weekly touch base meeting for different teams- as big as 70 people spread over 3 different teams.

• Established TCoE- Testing Center of Excellence to consolidate/merger the QA organization and implement the Best practices in other areas.

• Did the DW (Dataware house) – testing, API level testing to validate the application.

• Validated the AML,Reg-DD, Reg-Z features mandated by the Federal rule

• Worked with UAT team to create test case, test data and help then in execution.

• Followed Agile process and Helped the Integration, SIT, UAT Testing Team to execute test cases in ALM

(QC) for projects based on Microservices.

• Shared the QA metrics like, defect counts, traceability metrics, automation status etc to project shareholders.

• Mentored the directly reporting members personally and professionally.

• Automated the test cases with Selenium Web driver- TestNG framework (Page Object Model –POM) and Shell Scripting for the application based on JAVA/J2EE. Did continuous integration with Jenkins, Maven framework.

• Did the test estimation and project planning. Hiring new resources, taking interviews, working with different teams to understand and suggest improvements wherever applicable.

• Hired new resources, Mentoring and helping team members grow by proper grooming, providing career development, technical leadership, and management of objectives, priorities.

• Worked collaboratively with product owner, development manager, leads and scrum masters and with the leadership team on product strategy, roadmap, resource allocations, process improvements.

• Proposed, designed, and implemented QA process, strategy, and documentation. Precisely and concisely communicated the quality trade-off with respect to timeline, skill set, and environment availability.

• Participate in release planning, sprint planning, as well as daily scrum team meetings. GAP, San Francisco, CA Mar’12 – Dec’13

QA Lead/ Technical QA Manager– BI reporting

• Assigned areas of ownership, ensure engineers have clear priorities and adequate resources.

• In an Agile environment, Participated in release planning, sprint planning, as well as daily scrum team meetings. Defining and Prioritizing the release schedule.

• Introduced quality systems, methodology, standards, required to track, follow up and report issues to project stakeholders.

• Resolved the issues inside the team, following up the tasks of the resources, approving the timesheets Escalate QA related issues in a timely/ appropriate manner. Created test strategy and test plan document for BI reporting

• Helped the UAT team to write test cases, create data and execute the test cases and triage the bugs.

• Created and executed comprehensive test cases for E2E(End to End) flow of BI reporting- for both DW

(Dataware house) ETL and MicroStrategy. Used SOAP UI for SOAP Webservice testing. Used Teradata with SQL Developer to validate the ETL part. Used JIRA to create manual test cases. Automated the regression test cases with Selenium web driver for front end and did continuous integration with Maven, Jenkins.

• Helped the UAT team members in creating and executing test cases. Was present at the site when UAT was being performed. Did POC on SAHI, Watir, QTP, Test Complete to finalize the tool for automation. Automated the test cases with Test Complete tool.

• Manually tested the SAP CRM applications, BI reporting on Android and IOS platforms. The product team did make lot research on the market trend and came up with IPhone, IPad, Samsung galaxy series, LG set. We used both emulators and real device for testing.

• Helped in performance team doing the performance test.

• Conducted defect triage meeting, team meetings for 4 different teams.

• Provided production move support – providing Go / No Go report, Summary report.

• Worked with cross functional teams- Release management, Product management, Development teams to ensure that the testing phase and production migrations are smooth. Wal-Mart, Brisbane, CA May’10 – Feb’12

Sr. SQA/Technical QA Manager– Backend System

• Created the Test plan document for Sam’s China e commerce implementation for ATG, EAI, OMS and full fillment.

• Worked with different teams in different geographical location to create test cases, reviewed them with al project stake holders. Conducted the defect triage meeting for 6 different teams. Created test plan and test strategy document for the application. Was involved in VUDU integration testing for Walmart US.

• Identified, implemented, developed, evolved, maintained enterprise wide quality management system and methods to test SCMT(Supply Chain), WMS- Warehouse Management System, Customer specific issues to achieve timely delivery of projects and achieve cost savings.

• Implemented Agile methodology and continuous integration with Jenkin, Maven.

• Had hands on experience in writing test cases, test strategy document, automated the test cases with Selenium web driver. Tested the platforms based on web, desktop, APIs, backend systems, mobile- Android based applications.

• Worked collaboratively with product owner, development manager, leads and scrum masters and with the leadership team on product strategy, roadmap, resource allocations, and process improvements.

• Worked with cross functional teams- Product management, Development teams, Release management to ensure that the SDLC is smooth.

• Worked with end users and UAT team to validate test case.

• Assigned areas of ownership, ensure engineers have clear priorities and adequate resources- offshore teams were in INDIA and china

• Managed multiple projects- Creating test strategy document, effort estimation, test plan, test exit report.

• Defined and developed comprehensive QA process, documents, tools to ensure that QA coverage is 100% for both mobile- iOS and web platforms

• Participated in release planning, sprint planning, as well as daily scrum team meetings.

• Performed E2E(End to End) testing on cross-platform (Windows-IE6, IE7, IE8, Google Chrome, and Mozilla Firefox & Mac - Safari) browsers. Java, VB .net, API based testing, mobile application testing. EAI, TIBCO, IBM MQ validation and expert in systems like – SCMT, payment system, fraud analysis, item set up and other technologies.

• Hired new resources, Mentoring and helping team members grow by proper grooming, providing career development, technical leadership, and management of objectives, priorities. Resolving the issues inside the team, following up the tasks of the resources, approving the timesheets. USAA, San Antonio, TX Sep’07 – Apr’10

Sr. SQA Test Lead- Life and Property Insurance

• Led and managed the onshore and offshore team. Building the team in INDIA for the first time USAA.

• Helped in gathering and baselining requirements for the new Property and Life Insurance UNDERWRITING system, rating system and Product Simplification system.

• Tested the system migration from main frame based application to web based systems- have experience in Annuity, Claims, Rating, Pricing, Documents validation.

• Created custom tools for test validation.

• Served as SME (Subject Matter Expert) for UNDERWRITING system, rating system and Product Simplification system, CAS, downstream, documantum for whole project

• Maintained automated scripts in QTP.

• Wrote test plan, test strategy, manual test cases for E2E(End to End) flowwith - SQL and Shell Scripts for Web based and mobile-iOS and android applications.

• Worked closely with different cross functional teams.

• Did web based testing with SOAPUI, performance testing using JMeter.

• Participated in release planning, sprint planning, as well as daily scrum team meetings .

• Conducted the defect triage meeting, weekly touch base meeting for 3 different teams. General Healthcare Jul’04 – Aug’07

Quality Assurance Engineer

• Developed System Test and Regression Test Plans and Test Cases for E2E(End to End) flow of the applications based on JAVA, XML and Mainframe and PHP based code.

• Did browser compatibility testing and release management- clear quest, Appworx.

• Performed both GUI and Web testing

• Did programming in C++, Shell Scripting, SQL, VB scripting.

• Created and executed test cases in Test Director (QC/ALM). EDUCATION

• B. Tech. in Electronics, College of Engineering and Technology, Bhubaneshwar, Odisha - 2004.

• MBA from University of Texas, Dallas.

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