Senor IT Network Manager
Resume:
DAVID R. DELAS LLAGAS
Contact
Magsaysay San Pedro
Laguna
*******************@*****.***
https://www.linkedin.com/in/david-
delas-llagas-15710a37/
References
Kaye-Ar Agramon
Territorial Account Manager
Cisco Philippines
Grace Ouano
Sales Director
Fujitsu Philippines
Avegail Espiritu
IT Desktop Manager
VXI Global Holdings Solutions
Objective
A position as a Senior IT Manager - Network that lets me utilize my extensive design and implementation experience, team management skills and challenging responsibilities.
Qualifications
ITIL Certifications:
ITIL V3 Foundation
Expired Cisco Certifications:
CCNP (R&S)
CCDP
Trainings
Palo Alto Firewall Training (VXI USA): VXI September 2018
Troubleshooting Cisco Data Center: Trendsnet 2017
7-Habits of Highly Effective People: VXI January 2016
Skillsoft Management training: VXI October 2014
Cisco UCS Test Drive: Cisco November 2013
Cisco Nexus 6000 Test Drive: Cisco September 2013
Implementing Cisco MPLS: Fastlane Asia Pacific 2011
Configuring BGP on Cisco Routers: Fastlane Asia Pacific 2011
CUCM VOIP and QoS v8.0: Fastlane Asia Pacific 2011
CCDA training: Verizon Business 2011
ITIL V3 Foundation: Verizon Business 2010
Implementing OSPF/EIGRP: Globalreach 2007
Implementing Linux Centos/Fedora: Globalreach 2007
Implementing Layer 2 Protocols: Globalreach 2006
Cisco Configuration: Adamson University 2005
Networking Essentials: Adamson University 2004
Cisco Summit Attended
Cisco Next Generation: Cisco San Jose California USA September 2018
Accomplishments
Project lead setup of VXI Jamaica site December 2020, designed/configured devices below that includes
Setup Stackwise Virtual using Cisco 9400
Setup CWC and Digicel IPL using Cisco ISR 4431
Setup Stack switching using Cisco 9300
Setup Dell R440 server
Project lead setup of VPN for WAH agents and support using Palo Alto Globalprotect April 2020 with below device
Palo Alto 850
Palo Alto 5220
Setup WEBSSL VPN
Project lead of VXI 11th site at Ortigas Bridgetowne December 2019, designed/configured devices below that includes
Design of Main Datacenter and IDF’s
Setup VSS using Cisco 4503/SUP 8
Setup Globe/PLDT VPLS using Cisco ISR 4431
Setup Stack switching using Cisco 2960
Setup Dell R440 server
Project lead of VXI 10th site at Davao Delta April 2019, designed/configured devices below that includes
Design of Main Datacenter and IDF’s
Setup VSS using Cisco 4503/SUP 8
Setup Globe/PLDT VPLS using Cisco ISR 4431
Setup Stack switching using Cisco 2960
Setup Dell R440 server
Setup and configured Palo Alto Firewall at VXI Los Angeles and Las Vegas Datacenter using below models September 2018
Palo Alto 850
Palo Alto 3060
Supervised project setup of Telepresence for Davao Panorama site using MX800D September 2018
Supervised project setup of Telepresence for Davao SM Ecoland site using MX800D July 2018
Project lead for BGP setup between EBAY Network and VXI May 2018
Supervised project setup of Telepresence for SM MOA and Clark site using MX800D April 2018
Project lead of VXI 9th site at Clark February 2018, designed/configured devices below that includes
Design of Main Datacenter and IDF’s
Setup VSS using Cisco 4503/SUP 8
Setup Globe/PLDT VPLS using Cisco ISR 4431
Setup Stack switching using Cisco 2960
Setup Dell R440 server
Project lead of Vitro Co-location October 2017, designed/configured devices below that includes
Setup VSS using Cisco 4503/SUP 8
Setup Globe/PLDT VPLS using Cisco ISR 4431
Setup PLDT Makati-US IPL using Cisco ASR 1001-X
Setup Cisco UCS 6248 (FI) 5108 Chassis
Setup Dell R640 server
Project lead of VXI 7th and 8th site at QC Munoz Panorama Bldg and Davao Felcris Centrale February 2017 w/c includes
design/infrastructure and capacity planning. Configured devices below that includes
Design of Main Datacenter and IDF’s
Setup VSS using Cisco 4503/SUP 8
Setup Globe/PLDT VPLS using Cisco ISR 4431
Setup stack switching using Cisco 2960
Setup Dell R440 server
Designed Migration of Metro-E circuits to VPLS for all VXI sites (6- sites) year May 2016
Project lead of VXI 6th site at SM MOA March 2016, designed/configured devices below that includes
Design of Main Datacenter and IDF’s
Setup VSS using Cisco 4503/SUP 8
Setup Globe/PLDT VPLS using Cisco ISR 4431
Setup stack switching using Cisco 2960
Setup Dell R440 server
Designed Migration from HSRP to VSS for all VXI sites (5-sites) year 2015
Project lead for Cisco WIFI Solution setup for VXI November 2014
Project lead for BGP setup between Xoom Network and VXI October 2014
Setup VRF between Davao Ecoland and Davao Robinson to use Internet January 2014
Put up site at Davao SM Ecoland December 2013 w/c includes design and capacity planning. Configured devices below that includes
Design of Main Datacenter and IDF’s
Installation and configuration of Cisco 2921 router, Cisco 4507 and 3560 switch
Setup of VLAN, HSRP, EIGRP
Implemented Change Control Process July 2013
Project lead for BGP setup between Western Union and VXI June 2013
Put up sProject lead for BGP setup te at Ortigas February 2013 w/c includes design and capacity planning. Configured devices below that includes
Design of Main Datacenter and IDF’s
Installation and configuration of Cisco 3745 router, Cisco 3560 switch
Setup of VLAN, HSRP, EIGRP
Implemented redundancy connection on all VXI sites using HSRP September 2012
Installed and configured equipments in Hong Kong (Shatin and Wan Chai) December 2009, which established our Manila-Hong Kong link and configured VoIP between the two sites. Includes
Installation and configuration of Cisco 7206 router, Cisco 2950 switch
Setup of VLAN, BGP, OSPF
Linux FTP Server using squid
Coordinated with PSTN/VoIP providers such as Zone Telecoms, AT&T, Novatel, Hutchison and turned up NxT1 ISDN, VoIP trunks in several remote sites
Responsible for the development and implementation of monitoring tools such as Nagios, MRTG, and CACTI to plot ISDN and VoIP traffic.
Installed, configured and maintains AS5400HPX gateways and TDM circuits to support predictive dialer based clients.
Responsible for the development of Asterisk open source IP PBX which replaced all Cisco Call Manager clusters used by call center groups.
Installation of CentOS 5.x on Super Micro servers with RAID 1 support
Setup and configuration of Apache, MySQL, PHP and SNMP Installed and maintains Linux servers handling DNS, WEB, FTP, MAIL, CLUSTER, NMIS and ticket system.
Technical Background
Fourteen (14) years of experience in Network and System administration
Familiar with ITIL
Strong hands-on experience on LAN/WAN administration
Strong hands-on experience on VSS network setup
Strong hands-on experience on Stackwise Virtual network setup
Strong hands-on experience on VPLS Metro-E IPL Circuits
Strong hands-on experience on the following protocols
RIP/RIPv2/BGP/OSPF/EIGRP/ISIS/FrameRelay/VPN/MPLS/H SRP/VRRP/GLBP/VRF/VPLS
Strong hands-on experience on Router/Switch administration and configuration
Strong hands-on experience on troubleshooting Data and Voice Network Problems
Strong hands-on experience on VPN (Cisco/Palo Alto)
Strong experience on Telco/ISP Data Service type like
IPL/VPLS/MPLS/Metro-E/DIA/IGATE/BGIX
Strong hands-on experience on Cisco 5500 Wireless Controller and AP’s
E1/T1 Configuration and Troubleshooting
ASA / Fix Firewall
Palo Alto Firewall
Asterisk VOIP Server
Cisco Call Manager and Cisco Unity
Cisco ISE
Cisco Telepresence
MX800D
SX80
Setup Cisco UCS / Fabric Interconnect
Microsoft Windows (2003/2008) Active Directory
Server Installation/Administration/Maintenance (Linux)
DNS/MAIL/FTP/WEB/CLUSTER/DATABASE
Setup open source monitoring tools like
Nagios/Cacti/MRTG
Solarwinds and PRTG Monitoring Tool
Knowledgeable about VOIP Protocols
H.323/SIP/MGCP/SCCP
Knowledgeable about Linux Operating System and Microsoft Windows Operating System (Server)
Linux ( CENTOS, REDHAT, FEDORA, UBUNTU )
FreeBSD
Windows 2003 and 2008 server
Hardware
Cisco Routers (2500, 2600, 2800, 2900, 3700, 3900, 7200, ASR 1000 series, ISR 4300 series, ISR 4400 series)
Cisco Switches (2960, 3550, 3560,3650. 3750, 3850, 4500, 7600, 9400, 9300)
Cisco Firewall ( 5500 series)
Cisco Voice Gateways (AS5300, AS5400, 3800)
Cisco Wireless Controller 5500
Cisco Access Point (2600,2800)
Palo Alto 850, 3060, 5220
Servers HP DL380, ML370, Dell, Super Micro
Professional Experience
Position: Senior IT Network Manager
Company: VXI Global Solutions – ROHQ
Industry: BPO
May 2017 – present
Job Description:
Handling Senior and Junior Network Engineers
Oversee other Department Managers/TL’s from
Server/Desktop/Telecoms
Managing 24x7 support and on-call rotation
Manage the network infrastructure and design of VXI Jamaica sites
Manage the network infrastructure and design of all VXI PH sites
Leading assigned Projects to completion
Driving Network Domestic and International Gateway Facilities
Participate in the audit per LOB’s
Designed, implemented and commissioned the Data Network Expansion
Support, maintain and develop the group’s Data network platforms
Direct contact of multiple Vendors for Network device and Telco providers
Evaluates new equipment for proper implementation and deployment.
Audit Billings for Network Circuits
Worked with group heads in improving the overall process quality, develop and document new process flow, updating and maintaining existing documentation.
Position: IT Network Manager
Company: VXI Global Solutions – ROHQ
Industry: BPO
July 2013 – May 2017
Job Description:
Manage the network infrastructure of all VXI PH sites
Handling Senior nad Junior Network Engineers
Managing 24x7 support and on-call rotation
Leading assigned Projects to completion
Driving Network Domestic and International Gateway Facilities
Participate in the design of scalable and secure networking solutions for our enterprise
Designed, implemented and commissioned the Data Network Expansion
Support, maintain and develop the group’s Data network platforms
Direct contact of multiple Vendors for Network device
Evaluates new equipment for proper implementation and deployment.
Audit Billings for Network Circuits
Provide Tier III/other supports per request from various constituencies, then investigate and troubleshoot issues.
Worked with group heads in improving the overall process quality, develop and document new process flow, updating and maintaining existing documentation.
Position: Senior Network Engineer
Company: VXI Global Solutions
Industry: BPO
July 2012 – July 2013
Job Description:
Participate in the design of scalable and secure networking solutions for our enterprise
Play a key role in the implementation of new networks and upgrades
Play a key role in the design and implementation of tools and process to proactively monitor network availability, performance, and security
Act as a key resource for the troubleshooting of any network-related problems that may surface from time to time
Responsible for monitoring network links using Solarwinds monitoring tool
Provide routine maintenance on the Data Network Infrastructure according to best practice.
Maintain and develop the current Data Network infrastructure documentation.
Participate in analysis, design and implementation of expansion and improvements to the Data Network infrastructure.
LAN/WAN support and administration, including configuration and maintenance of switches, routers
Leading assigned Projects to completion.
Coordinates installation of routers, switches and other network devices and effectively communicates changes to appropriate parties. Provide solutions and technology technical support and provide Level 3 escalation support for Network/Systems/NOC operations and mentor less experienced network engineers.
Position: Network Engineer
Company: Verizon Business
Industry: Telecoms BPO
July 2010 – July 2012
Job Description:
Responsible for a wide range of activities surrounding the maintenance and support of Verizon Business-managed customer networks. These activities will include network surveillance, issue triaging, circuit testing and repair, router configuration management and hardware replacement.
Perform end-to-end trouble isolation and repair on physical layer to include T1/DS1, T3/DS3, OC-3 / STM-1, data circuits within Managed Network Solutions Operations Group.
Responsibilities also include, but not limited to, the support of Verizon Business Frame-Relay, MPLS, ATM, Private Line and IP Networks.
Interact with Customer Service Centers, Network Management Centers, Verizon Business Operations Groups, LECS, Account Teams and Customers to facilitate isolation and repair of faults in the network within established baseline objectives.
Perform testing and diagnostic procedures on new and existing circuits according to published standards for IP, PIP/MPLS, and data services and voice access services
Interfacing with external resources, such as partner, PTT, carrier, and other access providers, and internal resources on the isolation and repair of customer telecommunications services
Position: Network & System Engineer
Company: Globalreach eBusiness Networks
Industry: Internet Service Provider
September 2006 – July 2010
Job Description:
Monitors/troubleshoot network connectivity of DATA and call routing of VOICE clients (Call Centers)
Responsible for the configurations of Inbound (DID and TFN) and Outbound Calls using Cisco Call Manager and Dial-peers in AS5300 and AS5400
Coordinates with International Carrier
(ANC/SBC/ZONE/MCI/CBB/HGC) regarding the company’s T1’s and IPL links
Handles/maintain Internal Cisco Routers (C7206, C3640, C2600, C7609), switches (HP, and C2950) and voice gateways
(AS5400/AS5300)
Maintains and manages IP address allocation
Responsible for the routing of IP block of internal and external clients
Handles Client turn-ups (Data and Voice Clients)
Responsible for Installation/Administration and Maintenance of Servers
( DNS, Mail, Web, Database, FTP, Clustered ) Linux Operating System
Responsible for monitoring network links of internal group clients and external clients using open software monitoring tool such as MRTG/Cacti/Nagios
Provides technical support in NOC Monitoring activities of Core Network, Client Networks, Voice Networks and Servers
Perform quarterly backup for all server configuration and other NOC documentations and configurations
Position: Technical Support Professional
Company: Sykes Asia Incorporated
Industry: BPO
June 2006 – September 2006
Job Description:
Performs a multi-functional maintenance role in the account; first point of contact for the accounts customers
Coordinates with NOC regarding network/internet problems and T1 circuits via AT&T
Member of a team of responsible for providing end to end LAN/WAN solution
Educational Background
TERTIARY LEVEL Adamson University
Ermita, Manila
Bachelor of Computer Engineering
SY 2000 - 2005
SECONDARY LEVEL Jose Abad Santos High School
Pasay City
SY 1996 - 1999
PRIMARY LEVEL Bayanan Elementary School Unit 1
Bayanan Muntinlupa
SY 1990 – 1996
I hereby certify that the above information is true to the best of my knowledge.
David R. Delas Llagas
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