Sales Service

Matthew Taylor

**** ******** ***** *** *** * Clarkston, GA 30021

347-***-****

************@*******.***

EDUCATION

LaGuardia Community College Long Island City, NY AAS, Applied Science June 2009

Information Technology

New Horizons Computer Learning Center New York, NY CompTIA Network Certified November 2006

EXPERENCE

Postmates Delivery Atlanta, GA May 2019 - Now

Walmart Dunwoody Store 2360

Cap Team Sales Associate April 2017 - June 2019

NYC Administration of Children Services New York, NY MIS Department, Information Technology February 2007 - June 2016

Provide technical support over the phone providing service by communicating effectively with technical and non-technical staff Resolve client issues and update information in ticketing database system. Maintain the inventory of technical equipment by scanning them into database.

Staples (EasyTech) Jamaica, NY IT Technician August 2005 - November 2006

Diagnose and repair desktop and laptop computers.

Provide technical assistance for staff/clients. Assist in store sales of Computers and printers

ADDITIONAL

Well mannered individual, excellent customer service and able to lift 100 lbs

Can stand and work for long periods of time

Proficient in Windows XP/7/8/10, Microsoft Exchange, Microsoft Office, OS X, Citrix, DOS, TCP/IP, UNIX; MySQL

Proficient skills with, Ethernet, Projectors and Smart boards, Multiplexors, Xerox printing systems

Proficient in data entry Microsoft Word, Excel, PowerPoint, Outlook & Access Proficient in Graphic Design, audio and video editing

Available upon request

Contact this candidate