System Administrator

DAN W. COOPER

**********@*****.***

Professional Summary Highly skilled and motivated Information Technology professional with over 10 years experience in the management, design, installation, upgrading, troubleshooting, repair, and replacement of a wide variety of IT systems, networks, hardware, and software. Qualifications

• Active “Secret” security clearance

• CompTIA Security+ certification

• CompTIA A+ certification

• CompTIA Cloud Essentials+ certification

• Microsoft MD-100 Windows 10 certification

Education Bachelor of Science-Kaplan Univ. 2015

• Criminal Justice-Homeland Security, Cum Laude

Work History Systems Administrator 10/2019 to Present

Amentum – Camp Humphreys, ROK

• Managed NIPR, SIPR and Centrix networks for US Force Korea and assisted 300+ users with daily operations and troubleshooting network issues.

• Imaged 500+ computers with software and OS installation and update patches.

• Performed software installations and upgrades to operating systems and layered software packages and maintained them in accordance with IT policies and procedures.

• Ensured workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.

• Developed and maintained a comprehensive operating system hardware and software configuration database/library of all supporting documentation.

• Conducted routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Owner 10/2016 to 01/2020

Falcon Auto Glass – Columbia, SC

• Started and maintained auto glass replacement company and established shops in SC, TX and AZ.

• Managed multi-state business licensure, insurance, human resources and payroll.

• Negotiated contracts with various insurance companies and supply vendors.

• Managed billing and payment for vendors, employees and insurance companies.

• Designed private business network utilizing Raspberry Pi 3 and RAID 1 cloud backup.

• Implemented policy-based security with MDM software for company owned mobile devices.

• Monitored network security event logs and investigated threats to ensure safety of customer data. IT Specialist 06/2017 to 08/2019

TAG Consulting – Columbia, SC

• Installed, maintained, and configured, operating system workstations and servers/web servers ensuring proper interaction with LAN/WAN systems., in support of business processing requirements.

• Managed network resources to include firewall, virtual private network and intrusion detection systems.

• Managed data recoverability by scheduled system and database backups and retrieval procedures from offsite storage locations.

• Maintained, deployed, and performed upgrades to network devices to achieve optimum performance levels.

• Developed standard operating procedures and ensured compliance with local regulations.

• Ensured data integrity by managing software, hardware and operating system installation and scheduling upgrades to keep in line with establish IT policies and procedures. Associate Project Manager 01/2018 to 06/2018

GKN Aerospace – Orangeburg, SC

• Managed day-today business operations on assembly line.

• Organized and oversaw installation of Windows 10 workstations, offsite data backup and development of standard operating procedures for use by team.

• Created procedures for project integration in regular assembly line.

• Coordinated with management and other internal departments including, Production, Supply and Purchasing.

• Served as key liaison among all interested stakeholders regarding project status and potential issues.

• Ensured project success by improving dependency management and resource allocation thus, reducing individual product completion time by 40%

Modification Specialist 02/2017 to 06/2017

Lockheed Martin – Greenville, SC

• Team member on C130J increment modification from core to level two.

• Worked quickly and accurately completing modifications 30% quicker than allotted time. COMSEC Manager 10/2015 to 10/2016

US Air Force – Valdosta, GA

• Ensured proper installation, and repair of computer hardware, software and peripherals.

• Performed routine audits of all hardware, servers and workstations to ensure compliance with local policies and Air Force regulations.

• Assisted ISSM with auditing classified Windows and UNIX information systems.

• Created and managed library/database of hardware and software configurations.

• Communicated operational issues and changes to supervisor on regular basis.

• Implemented information assurance/security standards, controls and procedures.

• Identified, reported and resolved security incidents and violations. Asst. Wing Corrosion Manager/Quality Assurance 03/2014 to 10/2015 Us Air Force – Osan Air Base Pyeongtaek, Republic of Korea

• Prepared work center and programs for local, federal and international environmental inspections.

• Monitored hazardous waste accumulation and disposal according to local, federal and OSHA regulation.

• Managed maintenance scheduling for corrosion control facility.

• Ensured quality level standards are developed and published in the unit's evaluation and inspection plan.

• Performed personnel, technical, quality verification and special inspections to monitor maintenance quality.

• Conducted monthly Quality Assurance Summary Meeting with squadron leadership to review results.

• Initiated actions when attention was required to resolve adverse trends or training problems in QA program.

• Managed weekly software updates for over 300 electronic technical order computer systems.

• Performed audits/inspections of information systems ensuring data integrity and system performance. Structures Technician/Information Systems Custodian 10/2009 to 03/2014 US Air Force – Hurlburt Field, FL

• Served as software distribution manager and managed the updates for 30 Apple and 40 Windows workstations and ensured availability of data backups.

• Configured new Apple Ipads and Macbooks for use by technicians and ensured data recoverability.

• Conducted scheduled audits of all computer systems and installed software, ensuring configurations were in line with security management policy.

• Assisted with line maintenance operations; examined, repaired and maintained aircraft structural components in accordance with maintenance manuals.

Contact this candidate