Panorama City,CA, *****
*.*****@*****.***
Gabriela WenceCA
SKILLS
Interested in a position where I can enhance my experience, a position where my education, skills and experience will be effectively utilized. I possess a pleasant personality with excellent people skills, I am reliable, and do not oppose extensive work, I excel well under pressure and fulfill my duties with utmost dedication.
EXPERIENCE
Kelly Services/ Health Net- Provider Data Management Specialist I April 2019-Present
● Compiles and maintains current and accurate data for all providers.
● Completes provider credentialing and recredentialing applications; monitors applications and follows-up as needed.
● Maintains copies of current state licenses, DEA certificates, malpractice coverage and any other required credentialing documents for all providers.
● Initiate and support the practitioner application process by sending, receiving, and analyzing practitioner documents and data import to determine completeness in preparation for the credentials verification process
● Responsible for gathering, verifying evaluating highly confidential and sensitive health care practitioner credentials consistent with departmental guidelines and accreditation standards
● Efficiently perform all aspects of credentialing verification, including initial credentialing and recredentialing to ensure current credentials and timely handoff and/or review and approval of practitioner files.
● Monitor expiring licensure, board and professional certifications and other expirable documents with practitioners within the prescribed time frame.
L.A. Recs & Parks/Sherman Oaks Castle Park,Sherman Oaks, CA
—Assistant Park Service Attendant
Summer 2013- June 2020
● Customer Service
● Assist with answering incoming calls.
● Balance out the cash drawer at the end of every shift.
● Event coordinator for group functions and children birthday parties.
● Answer telephone inquiries and light clerical duties.
● Train new employees
Fireplace Solutions The Chimney Sweeper,Van Nuys,CA — Administrative Assistant
Summer 2016- Winter 2018
● Manage incoming calls and customer service inquiries.
● Generate sales leads that develop into new customers.Open and maintain customer accounts by recording account information.
● Maintain financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs.
● Prepare product or service reports by collecting and analyzing customer information, process customer accounts and file documents.Cancel or upgrade accounts.
● Assist with placement of orders, refunds, or exchanges.
● Organize and schedule appointments.
● Develop and maintain a filing system.
● Update and maintain office policies and procedures. Altern Fulfillment, Chatsworth,CA— Return Order Processor Summer 2015- 2016
● Review sale orders and information
● Extensive knowledge in order refund processing
● Document information and file
● Microsoft Excel and Word
● Data entry
● Proficient knowledge of Shopping Cart, Network Merchants, 3PL Warehouse Management, and PayPal.
● Compose emails
● Help other departments such as packaging and opening packages. Youth Development Program - North Hills, CA -Playground Supervisor
Summer 2010- 2014
● Oversaw the overall operation of the playground
● Organized, supervised, and conducted playground
activities, including arts and crafts, sports, special events, and other similar activities.
● Helped with homework
● Set up equipment and distributed supplies.
● Teach children proper social interactions
● Promote trustworthiness, respect, fairness, caring, and citizenship.
EDUCATION
2009-2011 Los Angeles Valley College Valley Glen, CA 2005-2009 Polytechnic High School Sun Valley, CA Diploma Special Qualifications-
● Bilingual in Spanish
● Basic Computer Knowledge
● Prepare and maintain records and compile reports. REFERENCES
References are available upon request.