RESUME
S. RUPESH
Mobile: 738-***-****
Email Id: ******.*********@*****.***
CAREER OBJECTIVE:
Seeking a position with your company which will require me to utilize my skills, abilities and experience in the service management field to ensure the company's success.
TECHNICAL SKILLS:
*Over 2+ years’ experience in the Field of Server OS’s Networking VMware/ ESXi/ Security Devices/Endpoints Escan Antivirus Management Hardware Support & Software Support Remote user support
Summary:
2+ Year of Experience in these field of Information Technology.
*Microsoft Office Platform Management.
*Centralized management of Antivirus and AV endpoints
*Installation & Troubleshooting OS on Win 7Win, 8.1Win, 10 and Linux.
*Thorough experience of using TCP/IP, SMTP, POP3, and IMAP protocols in an network.
*Mail configuration & troubleshooting on client system.
*Experience in LAN & WAN infrastructure Maintenance.
*Installing, Configuring and troubleshooting Wi-Fi Device {cisco, aruba access points, D-Link, Tp-link, net gear} in the network.
*Initial configuration and creating vlans Cisco 300 manageable switches.
EMPLOYMENT HISTORY:
Company Nspira Management Services PVT LTD
Work Location Hyderabad, Telangana, INDIA
Duration JANUARY2019–NOVEMBER 2020
Title System Administrator L1 Support
Roles and Responsibilities:
●Having knowledge on solving problems through Remote Desktop Applications like Any desk, TeamViewer, Real VNC etc.
●Monitoring, trouble shooting and installation of Desktops, Laptops in the event of Hardware& Software issues.
●Network( all ILL links ) monitoring through PRTG site.
●Initial configuration and creating vlans Cisco 300 manageable switches.
●Initial configuration SAPHOS XG firewall & given restriction site’s permissions through that.
●Configuring and troubleshooting of Network printers and sharing MFP printers
●Configuration Microsoft Outlook mail accounts and Day to day troubleshooting of Outlook mail issues
●Troubleshooting on various layers (LAN & Wan i.e. Access, in case of Slowness/Down issue reported from processes and identify the root cause)
●Regular monitoring of Escan antivirus updates in client systems with the help of Escan Console.
●Asset Maintaining and Tracking for all branches and updated in Asset Management portal (NERP).
Company Quess IT Staffing Solutions
Client Sysnet Global Technologies Pvt Ltd
Work Location Hyderabad, Telangana, INDIA
Duration DECEMBER 2020–FEBRUARY 2021 {C2H}
Title Field Engineer L1 Support
Roles and Responsibilities:
●Working on Internal Ticketing tool and Maintaining Ticket count in daily basis.
●Maintain installed PCs, systems and peripherals with routine maintenance.
●To set up and manage user accounts and permissions to consent access to a network.
●Configuration Microsoft Outlook mail accounts and Day to day troubleshooting of Outlook mail issues
●Resolve technical problems with software applications
Resolve hardware and network connectivity issues.
●Maintain and resolve issues on LAN/WAN, biometric, AV systems connections.
●Update and maintain the computer inventory and equipment.
Company Akshara Enterprises India Pvt.Ltd.
Project TSCAN
Work Location Hyderabad, Telangana SECRATERIAT, INDIA
Duration MARCH 2021 – TILL DATE
Title Network Engineer
Roles and Responsibilities:
●Working on Internal Ticketing tool & close intime.
●Monitoring Network devices and Leased Lines using PRTG site and CA spectram.
●Configuration of Switching & Create Internal VLAN’S.
●Working on CISCO Switches ( 9300 Distribution Switch, 9504 Core Switch
●Resolve technical problems with software applications or network connectivity issues.
●Validate & approve VPN access for all remote users.
●Maintain and resolve issues on LAN/WAN.
●Update and maintain the computer inventory and equipment.
EDUCATIONAL QUALIFICATION:
Completed Bachelor of Engineering with 59.20% in Electrical and Electronics Engineering stream from ABR Engineering College, Kanigiri.
Completed DIPLOMA with 67% in Electrical and Electronics Engineering stream from Damacherla Anjaneyulu Polytechnic College, Ongole
Completed S.S.C with 72% from ZP High School, Muppavaram.
TRAINING ATTENDED:
CCNA, MCSE, Windows Server-2012, LINUX Administration and Hard ware & Networking
from Zoom Technology Hyderabad. REFERENCE NO. ZTAM58153
PERSONAL DETAILS:
Name : Suddapalli Rupesh
Marital Status : Unmarried
Date of Birth ` : 06-06-1994
Languages known : Telugu, Hindi, English
DECLARATION:
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Date:
Place:
(S RUPESH)