Customer Service Front Desk
Resume:
David Bunten
Customer Service Associate
Mountain City, TN 37683
***********@*****.***
• Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team. Authorized to work in the US for any employer
Work Experience
Landscaper
Timbs Landscaping - Johnson City, TN
March 2014 to September 2017
• Trim bushes
• Mowing
• Weed eating
• Plant flowers and shrubs
• Design area and prepare for mulching
• Deal with Customers and and problems or questions they have Front Desk Clerk
Econo Lodge - Johnson City, TN
February 2010 to November 2013
• Great guest
• Check Guest in
• Make reservations
• Worked with choice system
• Answer phones
• Shift reports
• Balancing cash and safe
• Credit and Debt card payments and process transactions
• Check rooms as housekeepers are finished
Front Desk Clerk
Econo Lodge - Myrtle Beach, SC
April 2006 to June 2008
• Great guest
• Check Guest in
• Make reservations
• Worked with choice system
• Answer phones
• Shift reports
• Balancing cash and safe
• Credit and Debt card payments and process transactions
• Check rooms as housekeepers are finished
Education
High school diploma or GED
Johnson County High School - Mountain City, TN
1995
Skills
• Customer Service Experience
• Office Equipment
• Phone Etiquette
• Computer Skills
• Customer service
• Lawn Care
• Mowing
• Landscape Maintenance
• Groundskeeping
Assessments
Call center customer service — Completed
December 2020
Applying customer service skills in a call center setting Full results: Completed
Customer service — Highly Proficient
December 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
December 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Customer service fit — Completed
December 2020
Measures the traits that are important for success for customer service roles Full results: Completed
Front desk agent (hotel) — Highly Proficient
December 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Sales skills — Completed
January 2021
Influencing and negotiating with customers
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Customer Service certification from Choice Privileges University
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