Customer Service C

I am an experienced human

services professional seeking a

full time position in an

Academic Success Coach

function, where I can apply my

knowledge, experience &

passion for building

relationships and driving value.

P R O F I L E

E X P E R I E N C E

765-***-****

adlf60@r.postjobfree.com

C O N T A C T

Detail Oriented

Time Management

Relationship Management

Microsoft Outlook

Microsoft Excel

Zoom

Communication Skills

Teamwork Skills

Problem Solving Skills

S K I L L S

ACCOUNT COORDINATOR

C.H. ROBINSON OCT 2018 - CURRENT

Establishes contacts and builds relationships at a tactical level for specific customers in order to

effectively understand the customer’s business needs Manages conflict and navigates difficult operational conversations with the customer using tact and

diplomacy

Delivers a quality customer service experience by

building customer service relationships and managing operational execution for existing customers

INTAKE COORDINATOR

PROKIDS/FIRST STEPS FEB 2018-OCTOBER 2018

Reviewed and discussed with the multi-disciplinary teams all pertinent information, concerns and issues in regard to the child’s development

Facilitated the completion of all necessary forms

required by the State and assisted the families in identifying and accessing additional resources and programs

E D U C A T I O N

BACHELOR OF SCIENCE, MAJOR IN HUMAN SERVICES

PURDUE UNIVERSITY 2011-2016

V O L U N T E E R

GIVE HOPE, FIGHT POVERTY

JULY 2015 - CURRENT

A N N A

N O B L E

ABA THERAPIST/RBT

CORNERSTONE AUTISM CENTER MAY2016 - FEB 2018

Documented behaviors observed to coordinate with the clinical leadership to confirm data collection over the client

Implemented assessments and skills tracking to ensure language, learning and social skills of children with Autism

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