CONTACT

M NAVEEN KUMMAR

adleug@r.postjobfree.com

960*******

No 18 Krishna Raja Nagar 3rd Street

Extension Adambakkam Chennai 6000888

Sep 2019 - March

2021

Oct 2014 - Jun 5

2018

2017

2014

I seek challenging opportunities where I can fully use my skills for the success of the organization.

Groupon shared service

Customer support executive

•US/UK Support

•Seller Support Handling Chat, E - mail queries, tracking products.

•Excellent skills in E-Commerce Quality Analyzing Preparing various MIS reports using excel.

•Experience in program managing and handling projects.

•Experience in providing support for data collec on, preparing reports.

•Cross-trained and backed up other customer service agents.

•Received “STAR” performance award Received appreciation for customers satisfaction and appreciation

email’s from clients for outstanding performance.

Tata consultancy services

Senior Associate

•US Market Research & E - Commerce QUALITY CONTROL AND ANALYSIS

•Extensive experience in market research, business planning, data analysis

Planned and enforced market research strategies complying with stated

objectives.

•Work with the merchant client team to improve selection identity analysis profitability metrics and business growth

University of Madras

MBA

60

A.M Jain Collage

B.Com

55

OBJECTIVE

EXPERIENCE

EDUCATION

•Computer Efficiency - Ms office, Excel, Word, PowerPoint •TOOLS - Bold Chat,Ogrds, Web IC, USPTO, UPC Deal

Kroger project -Tcs

Data fresher - Tcs

Mont Blank -Groupon

Received “STAR” performance award.

Received "Gold" award for achieving Goals.

Volunteer Work/Community Involvement

Reading

Traveling

Sports

Holding B&C certificates in NCC (National cadet Corps) online certification in Lynda.com

Agile course in Lynda.com

SKILLS

PROJECTS

ACHIEVEMENTS &

AWARDS

INTERESTS

ACTIVITIES

CERTIFICATION

COURSES

Contact this candidate