Sales Representative Call Centre

OBJECTIVE

To work in an environment which

encourages me to succeed and grow

professionally where I can utilize my skills

and knowledge appropriately.

EDUCATION

Forward personal and Business Excellent

institute

2020-2021

Long term insurance level 4

Currently studying (distance learning)

ESETA learnership/South west College

2006

Electrical engineering level 2

Certificate in electrical engineering level 2

Mandisa shiceka secondary school

2003

Matric

Grade 12

REFERENCE

Dorothy mphela - "Merchants Vodacom"

Hr practioner

*******.******@***********.***

011-***-**** / 011-***-****

Thulisile makhubu - "Affinity Health"

Sales representative

*********.*******@***.**.**

061******* /010*******

Tebello matlala - "MultiChoice/DStv"

Inbound call centre representative

*******.*******@***********.**.**

081*******/ 011*******

Wendy Govender - "Hollard financial

services/energy at work"

Field sales agent

079******* /

Pascal dube - "Edcon / Jet stores"

Customer service

011*******

NATIONALITY

South African

SKILLS

Communication Sales Problem solving Team

player

EXPERIENCE

Vodacom

01/02/2021 - Till date

Inbound call centre representative

-handling and answering incoming calls

-assisting clients with their cellphone,device

technical queries

-assisting customers with their cellphone network

billing queries

-capturing refund journals

Affinity Health

26/11/2020 - 29/01/2021

Sales representative

-Selling Affinity financial services

-funeral cover

-medical society

-capturing sales

MultiChoice/DStv

May 2013 - 31 August 2019

Inbound call centre representative

-handling inbound calls and responding to clients

queries.

-manage and resolve clients complaints and

queries.

-assisting clients with technical and billing.

-activating new clients and manage existing

clients account,both telephonically and by email if necessary.

-capturing journals and allocating payments

-selling decider insurance and promoting DStv

products and generating leads.

Hollard financial services/energy at work

January 2013 - April 2013

Field sales agent

-selling hollard financial services

-assisting clients with claims and general

complaints

-funeral cover

-dental cover

-family provider

Edcon (jet stores)

November 2009 - December 2012

Customer service

-handling cash and processing card transactions.

-receiving payments by cash,credit and gift

voucher

-process merchandise returns and exchanges

-guidung and solving customer queries.

CLEMENTINE JIKEKA

**************@*****.***

067******* / 083*******

3137 sifuba street Dobsonville 1863

Contact this candidate