Computer literate

John Christian Mendoza Manzano

Address: Block * Lot 25 Karlaville Subd.,

Wawa, Rosario, Cavite 4106

Contact No. +63-997-***-**** / 046-***-****

E-mail: ********************@*****.***

Career Objectives

To acquire valuable knowledge and skills complement those that I have learned from my experiences and in an actual job environment. In return, I offer my service and determination to be an asset to your company.

Working Experience

Call Center Associate

Telstra powered by TELETECH

Service Specialist

Year: Nov. 2017 to May 2018

5 E-com Tower Mall of Asia Pasay City

Philippine National Police – PNP

Police Officer I

Year: 2011 up to 2016

Yakult Philippines

Salesman

Year: 2010

Opening new possible outlets

Keeping good relationship with the customers by giving good service.

Checking the quality of the product.

Up selling Products

Attending the needs of the customer

Call Center Associate

Asia Premier Source

11th Floor the Peak Tower Leviste St. Makati City

Interact with guests by greeting and providing excellent service

Practice good guest relations approaching inquiries into satisfaction or specific requirements and coordinates with concerned individuals.

Receiving calls greeting callers in a standard procedures

Keeping good relationship with guests by giving good service.

Provides a good service by being attentive and having the initiative to anticipate guest needs.

Consistently achieves staff sales target.

EDUCATIONAL BACKGROUND

BACHELOR OF ART Major in Political Science

CENTRO ESCOLAR UNIVERSITY

Year graduated: 2010

SEMINARS AND TRAINING ATTENDED

•PSBRC Public Safety Basic Recruitment Course -June 2010 at Camp Bagong Diwa Taguig City

• Clerical works (Docket Section) -October 2009 at Court of Appeals Manila

•Board Passer of Philippine Civil Service Commission.

SKILLS AND SPECIFICATIONS

Ability to use a computer and be familiar with various software

Ability to take instructions, learns quickly, and works well in a fast paced environment

Good communication skill and exceptional idea.

Have patience which I believe will lead a better human relation

Good in team work and team leading

“I hereby certify that the above information is true and correct to the best of my knowledge and beliefs

John Christian Mendoza Manzano,

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