MARICAR P. LEGANADA
P-* Malagos, Baguio District,Davao City
Contact No: 090********
CAREER OBJECTIVE: Seeking an opportunity to use my customer service and management skills to improve customer satisfaction.
PERSONAL INFORMATION
Age : 29
Sex : Female
Date of Birth : December 4, 1991
Place of Birth : Cagayan Valley
Status : Married
Religion : Roman Catholic
Height : 5 ft
Weight : 58kl.
QUALIFICATIONS
•Excellent verbal, written communication and telephone skills.
•Deliver world class customer service and build customer satisfaction and loyalty.
•Provide effective and timely resolution of a range of customer inquiries.
•Able to maximize positive outcomes through effective conflict resolution techniques.
•Effective interpersonal skills, teamwork orientation.
EDUCATIONAL ATTAINMENT
School SY
TERTIARY : Holy Cross College of Calinan 2011 - 2012
Bachelor of Science in Arts Major in English Literature
SECONDARY : Holy Cross College of Calinan 2007-2008
ELEMENTARY : Calinan Central Elementary School 2003-2004
EMPLOYMENT HISTORY
•ACCENTRIA
Customer Sales Representative
J.P Laurel Lanang, Davao City
March- October 2011
•MY METRO
Customer Sales Representative
Quirino St., Davao City
December 2011-October 2012
•TELEPERFORMANCE
Customer Service/Sales Representative
Ecoland, Davao City
October 2014-February 2015