Sales Representative Customer Care

OBJECTIVE

To become one of the most reliable workers in the St Thomas Health Department and be able to assist in the achievement of the organisation's goals and its overall growth and development. WORK EXPERIENCE

Best Value Discount Pharmacy 3 Murray Ave. Morant Bay, St. Thomas Cashier/Customer Service Representative

12/2018 - Current

• Helped customers find specific products, answered questions and offered product advice.

• Worked closely with front-end staff to assist customers and maintain satisfaction levels.

• Processed all sales transactions accurately and promptly to prevent long customer wait times.

Lee's Books & Things Ltd 20 Queen Street Morant Bay, St. Thomas Sales Representative/ Cashier

06/2015 - 12/2018

• Welcomed customers, offering assistance to help find necessary store items.

• Scanned purchases, supporting transactions to streamline sales process.

• Trained new employees in cashiering procedures, offering assistance in resolving point of sale system issues.

National Water Commission Morant Bay, St. Thomas Customer Care Representative

09/2012 - 09/2012

• Consulted with customers to determine best methods to resolve service and billing issues.

Paul Bogle High School Resource Centre

Social Worker

05/2011 - 06/2011

• Data clerk, update with clubs and society within surrounding communities) National Centre for Youth Development.

Super Care Pharmacy Morant Bay, St. Thomas

Clerical Worker

12/2010 - 01/2011

• Maintained inventory to prevent shortages of supplies. **********@*****.*** 876-***-**** or 876-***-**** Soho District, White Hall P.A, St. Thomas, Jamaica. JODENE LEE

EDUCATION

College Of Agriculture Science And Education 2014-2017 Associate Degree in Business Studies

St. Thomas High School 2007-2012

Diploma in Business

St. Thomas High School 2007-2012

Caribbean Secondary Examination Certificate (CSEC)

• English A - Grade 3

• French - Grade 4

• Human and Social Biology - Grade 3

• Information Technology - Grade 3

• Mathematics - Grade 3

• Office Administration - Grade 3

• Principles of Accounts - Grade 3

SKILLS

AWARDS

May 2008 Certificate of Merit for Academic Performance May 2008 Certificate for Active Citizenship

REFERENCES

Mrs. Joy Wilson Justice of the Peace 876-***-****

Ms. Marie Smith Teacher 876-***-****

• Microsoft Excel

• Microsoft Publisher

• Microsoft Word

• Cash register operation

• Issue resolution

• Cash management

• Customer greeting

• Payment processing

• POS systems

JODENE LEE

**********@*****.*** 876-***-**** or 876-***-**** Soho District, White Hall P.A, St. Thomas, Jamaica.

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