Sales Representative Service

NIKA ARAGON LAZO

**D Champaca Street Decastro Subdivison● Brgy. Sta Lucia● Pasig City

● Metro Manila ● Mobile # +63-928******* ● **************@*****.***

EDUCATION

● Tertiary BS Computer Science – North Negros College (2009)

● Secondary Dr. Vicente F Gustilo National High School (2005)

WORK EXPERIENCES

● Mag International

(January-+December 2010)

Sales Representative

Making outbound calls to customers in Australia offering remittance cards for their beneficiaries in the Philippines. Assisting existing customers with monthly remittances and updating them of exchange rates on a daily basis.

● Sitel Philippines

Bell Canada (January 2011- December 2013)

Level 2 Customer Service Representative

Provides Customer Support for selected area in Canada catered by the account to provide best quality bundle service for phone, cable and internet. Caters and assist customer queries about their account whether billing concern or upgrade on their current package.

● Transcom

TalkTalk Account (December 2013- June 2014)

Technical Support

Provides Technical Support mainly for Internet connection issues. Also caters minor support for Software issues such as OS crashes and other built-in Apps installing and updating software drivers for the computer.

● Orchid Cybertech Services Inc.

Outbound Sales Associate (July 2014 – January 2017)

TPG ISP

Handles enquiry from clients who’s interested in getting a bundle package of NBN Home Phone and Internet service in Australia and assist them in setting up an application online.

Handles enquiry from clients who’s interested in getting a bundle package of NBN Home Phone and Internet service in Australia and assist them in setting up an application online.

● Citigroup Business Process Solutions

Recovery Collections Officer (February 2017 to present)

Handles inbound and outbound calls for collections of payment with credit cards, personal loan/mortgage.

Caters Singaporean clients who needs financial/legal advice in settling their accounts with the bank.

CHARACTER REFERRENCES

Mr. Ronito Grafe Jr

Technical Support

Concentrix

Contact# +63-915-***-****

Ms. Gretchel Gante

Technica

Google Sykes

Contact# +63-939-***-****

Mr. Joel Dionaldo

Sales Training Expert

Orchid Cybertech

21st Floor, Robinsons Equitable Tower, Ortigas Center,, Pasig City, Metro Manila

Contact# +63 915 464 12

Ms. Aeschylus Balonzo Cruz

Sales Supervisor

Orchid Cybertech

21st Floor, Robinsons Equitable Tower, Ortigas Center,, Pasig City, Metro Manila

Contact# +63-915-***-****

Contact this candidate