Julius Romani Y. De Leon, ECE

**** ******* **, ******, ***** Manila 1231

+639*********/ +639*********

adleg6@r.postjobfree.com

SUMMARY

A network operations engineer, with knowledge and proficiency in providing network support and troubleshooting in different fields of expertise. A results-driven Network analyst with experience in network technologies and security solutions. Adept on ticketing system as exposed to different internal and client ticketing tools. Has knowledge and experience in utilizing different monitoring systems. Seeking to contribute my experience and skills while fostering my enthusiasm in the field of network technology.

PROFESSIONAL DEVELOPMENT

Licensed Electronics Engineer (ECE), October 2016

Licensed ElectronicsTechnicians (ECT), October 2016 Cisco Certified Network Assosciate: Routing and Switching (CCNA R&S), February 2018 Cisco Certified Network Professional: Implementing Cisco IP Switched Networks, January 2019 Cisco Certified Network Professional: Implementing Cisco IP Routing, September 2019 Cisco Certified Network Professional: Tshoot and Maintaining Cisco IP Networks, December 2019 NetBrain Certified Automation Associate, October 2020 EDUCATION

University of the Santo Tomas, España Manila

Bachelor of Science in Electronics Engineering, June 2016 Activities/Organizations affiliated:

DX1 UST Amateur Radio Club Inc. - Executive Associate, Finance Committee Cisco Networking Academy Gateway

UST Network of Electronics Engineering Students

IECEP (Institute of Electronics Engineers of the Philippines) Christ Youth in Action

RELEVANT EXPERIENCE

PRACTICUM TRAINEE

PLDT Central Office, Sampaloc Manila

Provided switching of telephone networks. Located ports and terminated primary and secondary cables to their respective assignments. Troubleshoot telephone lines in the switching center. Navigated the Clarity application used for acquiring information involving connection of telephone lines and circuitry as well as the information of client’s subscription. Updated new service orders and repairs done using the Clarity application.

Network Operations Engineer –Tier 2 (May 2019 – Present) Teleperformance, Philippines

Responsible for Tier 2 Network support across all Teleperformance sites including APAC/NA and other subsidiaries.

Performs core functions of network operations – Requests, Change Control, Outages, and Problems

Join severities and outage bridges to collaborate real-time with internal teams to investigate or resolve network related issues

Resolves and distribute tickets adhering to company SLA

Plans/Implement network changes, upgrades, and maintenance; Create Method of procedures for team

Participate and support with deployment, site build-outs and rehabilitation of network equipments

Makes efficient use of monitoring tools such as Solarwinds, Netbrain, AppNeta

Coordinates with Tier3 team and TAC for solutions on issues that requires expertise Manages the following devices:

Cisco Routers: ASR 100X, ISR 390x, ISR 38xx,

Cisco Switches: Nexus 7k, 5k, 3k, and 2k Series, c4500, c3800, c3600, c2900 series, Meraki Series Juniper: ex3400

Cisco Firewalls: ASA 5500 series

Cisco Wireless Solutions

Talari-Oracle SDWAN Appliance

Technologies handled:

Routing protocols (OSPF, EIGRP, BGP) and redistribution, DMVPN, VLANs / Private VLANs, VTP, SNMP, Netflow, ACLs, Switching Security, Spanning tree, HSRP, VRRP, Port-channels, VPC, VDC, NAT, VRF, MPLS, IPSec VPN, ASA, High Availability NOC ENGINEER – L1 (October 2017 – May 2019)

Trends Operations Center, Trends and Technologies Inc. Makati

Stationed in a Network Operations Center, performs duties and responsibilities on a shifting schedule.

Ensures maximum possible service availability and performance and performs investigation and analysis of events.

Directly coordinates with onsite engineers at remote sites as an escalation/support

Troubleshoots incidents and escalates to proper team (Telco/Partner/Principal).

Responsible for ticket resolution and timely provision of updates.

Adheres to advisory management processes and responds to network incidents.

Creates proper documentation, methods of procedures and reports.

Makes sure that SLA is attained and client expectations are met.

Server management responsibilities (Active directory and PaperCut)

Maintenance and configuration of network devices such as routers and switches

Manage network security devices – ACS, NAC Forescout, Cisco ASA/Firepower, Fortigate, FortiAnalyzer

Manage telephony devices – CUCM

Manage wireless technologies – WLC, AP (Cisco and Meraki),

Monitoring and reports – Solarwinds (NPM, NCM, SAM), Orion server, RiverBed, SAS Clients handled: First Philippine Holdings Corporation Group of Companies (IAAS), Unilab

(NAAS), Energy Development Corporation (NAAS), Trends and Technologies Inc TRAININGS ATTENDED

CCNA Exploration: Network Fundamentals

Cisco Networking Academy – University of Santo Tomas Jun 2013 – Oct 2013 CCNA Exploration: Routing Protocols and Concepts

Cisco Networking Academy – University of Santo Tomas Nov 2013 – Mar 2013 CCNA Routing and Switching: Scaling and Connecting Networks Cisco Networking Academy – University of Santo Tomas Jan 2016 – Apr 2016 TrendsNet: IP Fundamentals

Cadetship Program –Trends and Technologies Inc. Sept 4 - Sept 8, 2017 TrendsNet: IOS Security

Cadetship Program –Trends and Technologies Inc. Sept 12 - Sept 13, 2017 TrendsNet: Windows AD

Cadetship Program –Trends and Technologies Inc. Sept 14 - Sept 15, 2017 TrendsNet: VoIP Foundation

Cadetship Program –Trends and Technologies Inc. Sept 18 - Sept 20, 2017 TrendsNet: Interconnecting Cisco Network Device Accelerated Cadetship Program –Trends and Technologies Inc. Nov 20 - Nov 24, 2017 SKILLS & INTERESTS

Software/System: CUCM, NAC, ForeScout, NetBrain, IPAM, ISE, AD, Splunk, Linux, Papercut, Viptela, Wireshark, GNS3, EVE-NG, MS Word, MS Excel, MS PowerPoint, MS Visio Network Devices: CISCO firewall, routers and switches, Fortinet devices, Juniper Programming: C++, Python

Monitoring Tools: Solarwinds, Riverbed, SAS, Tableau Language: English, Filipino

Interests: Mathematics, Dota 2, Board/Card Games, Anime/Manga, Badminton, Nintendo Switch

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