Data Support

KENNEDY THIGA GATUNDU

A strong Industrious person with fervor in Networking, Helpdesk support, Data analysis, Computer Maintenance and Troubleshooting.

Email: ************@*****.*** Mobile Number: 071******* Address: P.O.BOX 31-01000 THIKA.

CAREER SUMMARY:

A self-motivated, focused and ambitious person with a high resilience and willingness to learn new skills. Determined to use the skills I have acquired in my field of specialization which are networking, helpdesk support, data analysis and computer maintenance. EDUCATION:

May 2016- April 2020: Bachelor’s Degree in Information Technology, Jomo Kenyatta University of Agriculture and Technology.

• Currently awaiting graduation.

WORK EXPERIENCE:

May- August 2019: The Aga Khan University Hospital

• PC Imaging and updating software.

• Undertaking annual preventive and maintenance (computer peripherals).

• Assisted in Data Entry and preparation.

• Helpdesk support and troubleshooting.

• Offering first line hardware and software support.

• Software installation and upgrading.

• Resolving incidents and concerns reported by the users. July-August 2019: Kenya National Bureau of Statistics

• As an Enumerator and collected data from different homes of a specified area. October 2017: Independent Electoral and Boundaries Commission Duties & Responsibilities included;

• Verifying personal data from the Manual and the biometrics for matching and clarity.

• Any other duty allocated by the Supervisor.

LEADERSHIP:

January 2017-January 2018: Youth Chairperson

• Youth leader at Kamwangi Catholic Church where i took part in the coordination of church functions such as youth day, church family day, parish games and youth rotational mass. January-November 2014: School Vice-president

• Was appointed as a leader during my secondary life which helped me in building my confidence while speaking to a large of people.

SKILLS:

• Teamwork: I strongly believe in working as a team people cooperating and use their individual skills to achieve common goals of the organization.

• Communication skills: Ability to write, listen and communicate with people and fluent in both Swahili and English.

• Technical Skills: proficient in Microsoft office, computer languages and database.

• Leadership skills

INTEREST:

• Sports: Watching and still playing football- played for Kamwangi parish team to the semi-final stage.

• Gaming: Playing multiplayer video gaming as a team-building activity and as a way to de-stress

(Call of Duty, FIFA).

• Traveling.

• Community Involvement.

REFERENCES:

Alexander Gaku Margaret W Ngugi

ICT Support Supervisor; Mentor

Aga Khan University Hospital Nairobi ICT Officer, JKUAT Mobile: 072******* Mobile: 072*******

Email: ****.****@***.*** Email: *******@*****.***

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