Jeremy Schaefer
Lorain, OH ***52
adle97@r.postjobfree.com
Profile
** ***** ** ******** ********** managing employees and processes at a Distribution Warehouse, Property Preservation firm and two major specialty retailers. Skilled at organization, training, inventory management, quality control, adhering to company standards, and providing excellent customer service.
Experience
Trademark Global
Inventory Cycle Counter, 2020-Present
Perform 400+ daily cycle counts in a 300,000 square foot warehouse using an RF device.
Research and reconcile inventory discrepancies using data points and critical thinking skills.
Increased bin location accuracy 28% and overall inventory levels 17% within the first 3 months of employment.
Implemented numerous best practices to increase productivity and efficiency.
Jenne, Inc.
Returned Goods Clerk, 2015-2020
Issue RMAs to customers based on different manufacturer return guidelines.
Inspect incoming goods to determine if they are in resalable condition.
Secure RMAs with up to 100 different manufacturers through email and phone.
Pick, pack, and ship cartons using FedEx, UPS, and DHL websites as well as an RF device.
Ship International orders to customers with knowledge of NAFTA forms.
Integral in maintaining and improving return processes within the company.
Maintain inventory through daily cycle counts.
C&M Field Services, Inc.
Office Manager, 2011 - 2014
Perform data entry functions and invoiced property preservation orders on multiple national property preservation company websites.
Ensure work performed in the field will pass strict expectations of various national clients.
Researched properties in foreclosure status through county auditor sites.
Expedited daily work orders and route multiple contractors for the day.
Primary contact person between company and national clients.
Safeguard Properties
REO Seasonal Services Specialist, 2010 – 2011
Provide excellent customer service between clients, brokers, and contractors.
Responsible for managing thousands of seasonal orders (grass cuts and snow removal) for real estate owned foreclosed homes in 19 states.
Follow-up late work with assigned contractors ensuring satisfactory results.
Primary contact person for over 200 contractors, answering incoming calls and correspondence through email.
Created and analyzed data through daily Excel spreadsheets and budgeted orders to maximize profit.
Company motto: “Customer Service=Resolution.”
GameStop
Assistant Store Manager, 2004 – 2010
Increased comp sales year over year and forecasted sales weekly.
Accounted for .02%-.04% shrink in quarterly inventories.
Managed staff of up to 12 employees while consistently interviewing, training, motivating, and developing a professional staff.
Process daily shipments from UPS using loss prevention best practices.
Setup bi-monthly marketing program and semi-annual changeover following corporate planogram.
Performed daily operations including sales, POS operation, cash management, and inventory control.
Provided excellent customer service.
Member of troubleshooting team that helped underachieving stores realize their potential. Received numerous monthly, quarterly, and yearly awards for performance.
Dunham’s Sports
Department Manager (Key holder), 1999 -2004
Promoted from a seasonal hourly position.
Performed daily operations including sales, customer service, POS operation, preparing daily deposits, and inventory control.
Sold firearms and ammunition following strict federal NICS process.
Education
Lakeland Community College, Kirtland, OH
A.A., Business Management, 2005
Jefferson Area High School, Jefferson, OH
Honors Degree, 1998
References
Toby Thogmartin, 440-***-****, Cycle Analyst, Jenne, Inc.
Steve Mackowski, 440-471-3128Pick/Pack Team Lead, Jenne, Inc.