Michael Davis
***** * ********* ** ****: 303-***-****
Lakewood, Co 80227
adle68@r.postjobfree.com
QUALIFICATIONS SUMMARY
Thorough, multi-faceted, and dedicated professional, with broad experience in loss prevention field from retail, grocery and food services. Excel at formulating and implementing standard practices and procedures to effect dramatic improvements in efficiency, productivity, and business processes toward successful attainment of organizational goals. Acknowledged as an outstanding case producer with the capability to take on difficult assignments. Possess excellent people skills with proven ability to communicate well with all levels of professionals. Display effectiveness to multitask in a competitive, high-impact and fast-paced environment, while juggling multiple priorities simultaneously. Exemplified keen understanding of organizational goals and objectives; known as a genuine team player, who is committed to managing operations and projects flawlessly while contributing to organizational development.
CORE COMPETENCIES
Operations and Project Management:
Direct the operation and execution of all safety/risk, compliance and shrink management initiatives and programs
Continuous Process Improvement:
Shrink reduction of over 25% in my territory
Shrink reduction of over 25% in my territory
Regulatory Compliance:
Conduct regulatory and compliance audits throughout the store
Leadership, Training, and Team Building:
Hire train and manage the effective Loss Prevention Associates Team
Provide ongoing training for management and pharmacy staff.
Oversee the training and roll out our exception base reporting.
Conduct over budget training seminars for noncompliant stores.
Project Implementation and Administration:
Oversee and help install new video surveillance system in market
Problem Resolution and Decision Making:
Conduct all internal investigations and human resource investigations
Managed all stores physical inventories, reviewed and analyzed final inventory results.
Provide guidance to store management on procedures and business plan development to improve controls, inventory, and shrink.
PROFESSIONAL EXPERIENCE
Albertsons, Denver, Co 2013 – 2016
District Loss Prevention Manager
Responsible for loss prevention of 33 Albertsons and a Distribution Center covering 3 states
Function effectively in managing, controlling, and enforcing loss prevention programs for various stores.
Ensured protection of assets and a safe shopping and working environment.
Accurately completed audits, evaluated reports, and planned and conducted thorough investigations.
Organized and executed professional training as well as provided expert oversight to store safety programs.
Notable Contribution:
Help with the install of new CCTV system
In the year and half I have been back I have had over 97 internal theft cases totaling about $257,000.00
Training of all staff on company shrink plan.
Participated in physical inventories, reviewed and analyzed final inventory reports identifying high-percentile shrinkage entities, planned and implemented shrinkage controls.
Worked with other team managers to effectively implement corporate programs to control and reduce shrink.
Hired and trained all Loss Prevention personal.
Rosenfield Restaurants 2011 to 2013
Loss Prevention Manager
Manage Loss Prevention for Carl’s Jr., Hardees, Jersey Mike’s, Taco Bell, Dunkin donuts and Barrio restaurant.
Develop loss Prevention program and safety, and Food Safety program for the 101 stores that Rosenfield Restaurants operates.
Manage the Envysion CCTV for all 101 stores with over 755 cameras. Monitor and review POS reports to identify theft trends. Training all DM’s and GM’s on the use of the CCTV system.
Develop policies and procedures for loss prevention and risk control. Including cash control, robbery prevention, and credit card fraud and food safety.
Conducted all employee theft and harassment interviews. Investigate employee and customer Incident Claim.
Smart Co Foods 2010 to 2011 (All store closed.)
Regional Loss Prevention Manager
Manage the opening of five new grocery concept stores. Develop and implement Loss Prevention, Safety, and Food Safety programs. Design and conduct auditing program for the Colorado market. Oversee the final store closures.
Created a program to identify potential fraud involving Colorado Lottery sales.
Worked with department managers to prepare stores for Tri County Health Food audits.
Design and conducted store Operation Audit.
Managed all internal investigation including fraud, theft, and harassment.
Family Dollar 2008 - 2010
Regional Loss Prevention Manager
Managed loss prevention for125 Family Dollar stores in three states. Investigated all evidence of potential or actual inventory shrink, and loss of cash, equipment or other Company assets. Made recommendations for improvement to control shrink.
Analyze store point-of-sale, inventory, cash and other operating information and identify trends and exceptions for further investigation.
Trained store team members in programs and methods for protecting inventory, cash, equipment and other company assets.
Performed operational store audits to assess compliance of a store, regarding the company policies and procedures.
Worked with corporate offices, Store Operations, Human Resources, Legal, Accounting, and local law enforcement to resolve investigations/audits pertaining to store losses.
Investigated all reports of violations of Company Policy.
Assisted with the interviews of prospective Store Managers, District Managers and Regional Vice Presidents.
Albertsons, Denver, Co 2004 -2008 (Albertsons was sold)
District Loss Prevention Manager
Responsible for loss prevention of 72 Albertsons and a Distribution Center covering 5 states, with sales of 4.2 billion dollars.
Training of all staff on company shrink plan.
Responsible for the development and investigation of internal and external cases.
Participated in physical inventories, reviewed and analyzed final inventory reports identifying high-percentile shrinkage entities, planned and implemented shrinkage controls.
Worked with other team managers to effectively implement corporate programs to control and reduce shrink.
Hired and trained all Loss Prevention personal.
Foot starts, Denver, Co 2003 – 2003(Foot-star went bankrupt)
District Loss Prevention Manager
Participated in physical inventories. Reviewed and analyzed final inventory reports and identified high-percentile shrinkage entries. Planned and implemented shrinkage controls. Responsible for the development and investigation of internal cases.
Media Play, Aurora, Co 2000 – 2004(Music-land closed all stores)
District Loss Control Manager
Responsible for loss prevention of 12 Media Play stores and 30 Sam Goody and Sun Coast stores in 10 states. Develop execute and manage all aspects of Loss Prevention for these stores. Conducted and concluded over 500 employee investigations and worked with outside agencies such as police, courts, and legal to bring cases to resolutions.
Manage shrink budgets for all stores in my region, review all store markdown audit reports, employee purchases, cash shortages, and credit card/check fraud report.
Review profit/loss report with managers.
Work with Human Resources in review of all new hire documents and conduct back ground checks.
Train employees on company shrink model.
Install and maintain CCTV equipment.
Monitor and consult on shoplifting activity.
Shrink reduction of over 60% in my territory.
Hire and train LP staff and work with district store managers in shrink reduction strategies. Conduct over budget training seminars for noncompliant stores.
K-Mart, Denver, Co 1995 - 2000
Loss Prevention Manager
Loss prevention manager for two stores. Conducted employee investigations and interrogations in addition to all other loss prevention responsibilities.
Education and Training
Community College of Denver, Denver, Colorado - Criminal Justice
Wicklander, Denver, Colorado - Interview and interrogation seminar
FBI Arrest Control and Tactics, Denver, Colorado
K 9 Training, Aurora, Colorado