Emanuel Gluzman

Zhejiang, China

linkedin.com/in/emanuel-gluzman

adle24@r.postjobfree.com

Experience

IT support, ERP Integrator & Account Manager

LOKA FASHION CO., Ltd.

Oct 2016 - Present (3 years 8 months +)

• Provide full IT support to company employees

• Develop, Design & maintain company website / Social media pages

• Integrating the ERP system in the company in all of it's modules

• Corporate with a local Chinese sales team

• Assured account satisfaction through maximum service and personalized customer care.

• Tracking and Involving at all phases of each order life cycle QA Team Lead / Scrum Master

ObserveIT

Jul 2012 - Sep 2016 (4 years 3 months)

• Develop, execute & monitor new employee training programs

• Leading a team of 6 QA Engineers members

• Coordinated Weekly/Monthly team & 1-on-1 meetings

• Effectively involved in bug tracking, reporting reviewing and analyzing test results

• Partner with Development Manager in collaborating between engineers and QA

• Develop and execute formal test plans within schedule constraints

• Responsible to release final product and publish it on company website

• Create different lab environments to simulate real-life scenarios

• Acting as Scrum Master in several company projects.

• Working alongside with Support / Sales team to receive feedback on each version release. QA Engineer

ObserveIT

2012 - 2013 (2 years)

• Reviewing requirements with Developers & Product manger to improve Test Plan / Procedures.

• Performed: Sanity, Regression, Performance, UI/UX, Localization, Security, Compatibility

• Troubleshooting database issues using SQL Profiler

• Develop tools & automations by using: PowerShell / AutoIT / Batch

• Welcoming & Mentoring new team members

• Report so ware defects using MTM (Microso Test Manager)

• Prepared training Labs: Hands-on / Remote presentations / Demo environment.

• Executed Manual & Automated tests

• Develop / Design team’s SharePoint portal page

So ware: WireShark, Putty, Kitty, MTM, CitriX XenDesktop/App, Burp, Fiddler, SQL Profiler, SoupUI Operating Systems: Windows server 2003, 2008, 2012, Debian, CentOS & Windows 7/8. Environments: Trust DC, IIS, AD, DNS, DHCP, CA Iframe, Microsot CA. Networking: TCP\IP, UDP, HTTP/S, FTP, SSL, SSH, etc. Emanuel Gluzman - page 1

QA Engineer of Endpoint Products

Check Point So ware Technologies, Ltd.

Nov 2010 - Jul 2012 (1 year 9 months)

• Design / Write / Execute tests using QC9.2

• QA Owner of Endpoint Client blades: Compliance, Media Encryption & Port Protection

• Maintenance and operation of Lab equipment: VMware ESXi, Routers, Switches etc.

• Project Owner of ‘Microso Driver Signature’ environment

• Executed Security Tests on all Endpoint Client features

• Executed Sanity, Regression, UI/UX, Beta & Performance tests on an E2E environment

• Build a mixed of Physical & Virtual tests environments

• Reporting Bugs / Change Requests using ClearQuest

• Designing & adding content to the team Wiki page So ware: Office,WireShark,Putty,IBM ClearQuest, HP Quality Center, VMware Vsphere. Operating Systems: Windows server 2003, 2008, 2012, SPLAT & Windows 7, Vista, Linux. Environments: High Availability, VPN Site2Site, IIS, DC, Proxy, AD, DNS, DHCP, Cisco (VPN Concentrator) Networking: TCP\IP, UDP, ICMP, HTTP/S, FTP, SSL, SSH, NAT, VPN etc. Information Technology Support Engineer

Exent

2009 - 2010 (2 years)

• Perform Data Backups & Disaster Recovery using Symantec Norton Ghost / Acronics

• Assisting the network manager with support requests

• TCP/IP networking and hardware maintenance and repair

• Installing, Configured & deploy new PCs & Servers

• Configure and maintain Web servers (IIS)

• Configuration and testing of any new hardware and so ware.

• Managing printer setup, configuration and problem resolution. Quality Assurance Project Lead - V7 Player

Exent

2008 - 2009 (2 years)

• Managing a team of 3 QA Engineers

• Assist Application developers in identifying & resolving problems

• Conducts performance reviews and assessments

• Working with QA Manager to achieve organizational goals and objectives.

• Implement and record QA metrics

QA Engineer of Games-On-Demand Player

Exent

2006 - 2008 (3 years)

Test Preload Player of ‘Verizon Games OnDemand’, ‘FreeRide Games’ & More.

• Design / Write / Execute tests using Excel documents

• Executing Beta, Functionality, Performance, UI/UX, Localization tests on Client side.

• Reporting bugs using an A4 documents

• Developed a Batch scripts that helped to reduce environment preparation time. Operating Systems: Windows server 2003, 2008, Windows 7, Vista, XP. Environments: Apache Tomcat, IIS, DMZ, Online & Offline Emanuel Gluzman - page 2

So ware: Office, FTP, CMD, HTML

Education

ACC, Professional College for creative advertising Commercial and Advertising Art

2015 - 2015

Afik College (Tomashin Group)

MCSE, Network and System Administration/Administrator 2006 - 2006

Nasi Technologies

JavaScript, HTML and CSS

2005 - 2005

Skills

So ware Quality Assurance • Testing • TCP/IP • Manual Testing • Quality Assurance • Test Planning • Test Automation • Regression Testing • System Testing • Scrum Emanuel Gluzman - page 3

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